T.J. Maxx — Local services in Wilmington

What a shock! The Wilmington location isn’t even listed on Yelp. But Wilmington heard about how my elder sister recounted the experience of my mother, who’s been a loyal customer since the store opened. At 86 and weighing just 72 lbs, she’s battling cancer and needed a little cart to lean on. The fitting room attendant knew she was kind and could see she was unwell. My elder sister didn’t want to create a scene because they simply wanted a normal day where my mother could find clothes that fit her new body and attend yet another family gathering. Instead, they took her cart away. She was left holding the wall and her daughter’s arm, exactly the experience they wanted to avoid. Now, they’re randomly approaching people on the floor, asking how they intend to pay today. Why? Isn’t that usually done at the registers? Honestly, depending on what I find at the only clothing store within 20 miles of that community, I’ll decide how I intend to pay. This little old lady has children, grandchildren, and great-grandchildren, and she’s been buying for Christmas, every other holiday, birthdays, and more. Do you really need to come down with your earpiece, acting like a security guard? What did you think those two elderly women were doing? My elder sister doesn’t even carry a purse, and I’m not sure what you thought the 72 lb, 86-year-old was doing. But as the youngest daughter, I’ll be taking my mother to the only nearby shop, the only option, unfortunately. You didn’t recognize them? It’s been years! How ignorant! My sister called a couple of days later, after she had calmed down, and she didn’t say a word of complaint. I won’t ruin anything for my mother, but I won’t let anyone make her feel anything less than respected, as she deserves. All she’s done for that town and given back. To treat them that way is unacceptable. I hope you never have to experience being treated like that....

Do not buy your makeup here. Every single container of makeup has been opened or smash on the ground. I was looking at it one day for a gift for my friend and I notice every single piece of makeup was broken so I called a worker over to bring it to their attention and they agreed with me and didn't really care and just walked away. I was unable to purchase any makeup from that section because it was so poorly handled and damaged and dirty. I love makeup and seeing Brands like anastacio Beverly Hills Kat Von D and Too Faced makeup being abused and neglected like that makes me very sad. That makeup counter needs to be shut down ASAP and replace with some jewelry or some more lotion or something because it's absolutely ridiculous and grimey I will never purchase...

It's comforting to read other reviews and know I'm not alone in this. I don't shop often at TJ Maxx, from time to time and maybe if I get a gift card from a friend. There's no need for me to open a credit card with them. I'm disappointed with the cashiers at this store. I've had one lady in particular who kept asking me over and over to open a credit card. I kindly said no, thank you, and I feel like her attitude totally changed when I kept declining her. Her "thank you's" were forced and she was very rude. Maybe she was having a bad day but that's not my problem. They really need to stop pressuring their cashiers to shove credit cards down customers' throats. I'm not going back to this store for this reason. It was a pleasant experience... until I got to the...