Long Story short They seem high quality nice office, friendly, Dr. Wellish doesn't meet with you mutch and day of surgery felt like a car wash surgery. Not enough communication surgery day. Results are perfect no complaints there.
Visit one The office is easy to find and appears very clean and professional, The front desk staff is friendly and they provide complimentary Starbucks hot coffee with flavor creamers. The lazik consultant was very friendly and her name was Rebecca. They have you do a simple screening for lazik if you pass you make a second appointment which is more in depth but must pay a $150 deposit. One problem is flexibility, they have one day for lazik surgeries, Thursdays. Rebecca was very friendly and informative. She explained the prices for me and I was comfortable with the price. I do have one complaint is that their procedure seemed over glorified like a commercial that may mislead patients that have not done research prior to considering lazik They offer lazik surgery using a laser to create flap and use wave front to get a more detailed information on your vision distortion that may help you see better and less chances of having complications such as night time vision problems. Basically from what research I did its better to do bladeless lazik with wave front done. I just didn't like how it's over glorified
visit two Aperantly they have many lazik patients that my second appointment was until two weeks so a few days later I called and told Rebekah I needed a closer date and she scheduled me for an earlier preop date on a day they usually don't do pre op test.
Day of pre op The guy that did the preop was professional and did many exams on me. the equipment used was high quality. One complaint I have with him is that he did not explain what each of these test were doing. Dr. Wellish did not meet with me personally so personally I feel that is not professional due to price of this procedure and its my vision which is priceless. Another thing is they are very pushy on taking the vitamin pills that are supposedly to help dry eye. I am no expert but I guess they can claim its covering all bases and maybe I should have done some more rearch and ask a second opinion on that $30 bottle.
Day of surgery They don't tell you right away what time your lazor surgery is you have to wait 2 days before the say of surgery for them to tell you a time to be there and are told you will have to be there 2-3 hours which I thought was strange. The surgery suit looks good. They take you back to a warmed room which is relaxing but they have a chair where is not to comfortable due to seat cushion sliding and is a little uncomfortable because you have to sit there with the other people that are getting the surgery. You finally meet Dr. wellish and speaks very quickly and claims he knows you alot because he studied your chart, which I am a little skeptical. They numb your eyes with drops and have you wait after this is when I got really confused with what was happening, yes I was given a sedative but was I was still focused and wanted to make sure everything went smoothly. I had the feeling I was at a car wash and I was just another car laid down on the bed and Dr. wellish pretty much just told me where to have my head not to move and then sent back to room. then they worked on some other people and called me back did the lazik and I was done. I would have liked more communication such was okay don't move now creating the flap, and I was worried I wasn't looking at the light correctly due to the time it blacks out. I choose to have the wave front done and no one told me okay we are getting the wave front scan done now and will be using it so I hope they did it but I wouldn't know until I ask on my follow up. Dr. Wellish does seemed to know what he's doing just needs to communicate more. On the paper it said no photography so I was disappointed I would not be able to...
Read moreThe Wellish Vision Flamingo office handles the writing of prescriptions improperly.
On one of my visits I told the tech and the doctor that the medication prescribed made me feel like I was allergic to it. It wasn’t helping in any way.
Several months later I had to cancel an appointment due to the fact they were no longer going to be a preferred provider on my insurance and I would have to seek treatment elsewhere.
NOW more than a year later I receive a voicemail stating they had received my request for a refill of the medication which I told them I was ALLERGIC to. I NEVER requested the medication. WHY would I? I called the office and they told me not to worry, the order had been cancelled. Fast forward 6 days when I find a box in my mailbox; it contained the prescription. Why would they prescribe something when I told them I felt I was allergic? Why would they prescribe something for a person who was NOT a patient? The medication was prescribed by a doctor I don’t know and who has never seen me.
I spent quite a bit of time on the phone with CVS/Caremark. I can return the medication, but, that will affect any future medication I may need to return. My insurance only allows one return in my lifetime. They did a bit of research and told me it was prescriber error.
I went to the Wellish Vision Flamingo office and explained the situation that I am responsible for the copay because of their error. I feel they should have written a check to the pharmacy to cover the copay. They refused. What they did, shows their incompetence.
I later found a new voicemail from Wellish Vision telling me I could return the medication. We already discussed that in the office. They obviously weren’t listening. The copay is low but that money is important to me these days. I shouldn’t have to pay for something I didn’t order or ask for.
Totally incompetent of Wellish Vision. Improper prescribing by...
Read moreI established patient care with Dr. Eissa Hanna in August of 2022. As a result, I am delighted to write this Google review of Dr. Hanna of the Wellish Vision Institute in the Las Vegas Valley. Dr. Hanna has dissolved cataracts in both of my eyes. I expected that my vision would be somewhat better after the respective surgeries, however, I was not prepared for the superior results of my vision. Post-Op, I now have great vision for distance, intermediate and even close. This was totally unexpected for someone who wore glasses and contacts since my late twenties. In my humble opinion, Dr. Hanna is an exceptional surgeon and ophthalmologist. Also, he is a great and caring person. This is evidenced by the fact that when I had a question about a symptom I was experiencing after the second eye surgery, I contacted the answering service and asked to speak to Dr. Hanna. Within 5 minutes, Dr. Hanna returned my call and instructed me what to do and said he would call me the next morning, on a Saturday, to see how I was doing. The next morning. Dr. Hanna did indeed call me bright and early to see how I was doing and to make sure the symptoms had resolved. I informed him, I did as he instructed me, and I was fine by the time I went to bed on the preceding Friday night. When is the last time a doctor cared enough to follow-up with a phone call to your home, especially on the weekend? In my vast history with all types of physicians, including specialists, this was the first. I highly recommend Dr. Hanna to anyone who needs ophthalmology care and/or surgery. There is no one else I would personally entrust the care of my eyesight to. You simply cannot do better than Dr. Hanna. Finally, I also want to give a shout out to his assistants Lily and Robin. They also provide an elevated level of service to both Dr. Hanna and...
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