I purchased a king size bed frame. The wood is beautiful and it is solid. The king size bed had a single wood support leg in the center of the bed that attached to the center support. The design of this was poor as the leg immediately fell out of alignment and was useless. The company was responsive in terms of trying to rectify this, but it is clearly a design flaw if you purchase this size bed. They sent a replacement support beam which did not line up for the slats to sit flat. I finally rigged the three support legs that they sent out to the replacement beam which is sitting free under the bed and I screwed into the slats. The mattress as a results sits up too high and the beautiful headboard is now half hidden. I had to hire someone to help me pull the bed apart each time to fix this since I didn't have the tools and it was too much to do myself. While what I have now is adequate this was far too much time and effort to have an somewhat satisfactory result- barring that the frame does not look as it should. This was the skyline model and may have been a design flaw, so other models may not have the problems that I had. I would have hoped that the company would have ultimately been more involved that I was fully satisfied, but that are really more concerned w/ the manufacturing to their vendors and less involved...
Read moreNearly 27 years ago, my spouse and I decided to buy our first real piece of furniture (not pressboard or a futon). We really debated about the investment but fell in love not just with the beauty of the design of Vermont Furniture Designs and the extraordinary craftsmanship, but with the idea that we might be have something that would last throughout our lifetimes.
Today the pieces we bought from Vermont Furniture Designs look and function like new. They are timeless pieces of art that have provided warmth, a sense of security and place, and beauty as they have graced our home for decades. We will have these pieces for our entire lives and I am confident we will be able to pass them on to the next generation.
These pieces haven't worn. And when we had an issue with our bed (after 234years!), the company responded to an email inquiry almost instantly. They resolved the problem immediately. They are true to their word. The company stands by its work.
I feel so lucky to have found this company. They are artisans who create true pieces of durable, functional art that is not only designed to - but guaranteed to - last a...
Read moreOrdered a Queen bed from VFD. Excellent customer service even late call back on Saturday night (wow). All questions answered by CS rep no quick answers . Took time to address everything.
Explained timeframe and price if we chose delivery VT to NJ, or if we chose to pick up. Pluses and minuses for both. Biggest difference was date of delivery if we chose delivery vs if we picked it up.
We ended picking up. Basically saved about $150.00, subtracting for gas and tolls. BED IS BEAUTIFUL. So glad we opted for hand made, made to order, gorgeous red maple bed. Easy to assemble. Unique design and supported local craftsmanship and a small business, Made in VT. Made in USA.
Is not even in same league as big box furniture stores that sell pressed wood not made in USA.
Check out their website. Yes, more money. But the QUALITY and LONG-TERM investment and Made-to-Order is what you...
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