Sherman’s Antiques — Local services in Winter Haven

Of the two guys who are the owners, one is pretty nice and the other is very nice, depending on how much money you spend or depending on the day. Over the years, I've been in a few times and enjoyed most of my trips; even at their previous locations. However, the moody owner's friendliness turns off like a switch if you don't buy the very thing he shows you. It has not been a one time thing either. Sometimes he's just cranky anyway...so I was treading lightly with him when I asked him for help. I was looking for an old radio for a project. He was very happy to show me the options available. It's an antique store, so it's not like I can just know what you have without doing some looking and making considerations. I said "thank you", I'll think about those. Meanwhile, I am just going to look around", it was like a dark cloud came over his face and he snapped at me about the price being very good or something like that. Then he stormed off. I left without bothering to find something to offer them any business. This was actually the second time this had happened to me. It happened a year prior. This was bad enough, and not enough to warrant me bothering to write a review until now. My mom and siblings went without me one day while I was at work. Without me sharing my stories with them, my mom was apparently given the same kind of treatment. My parents had just gotten a new house and were looking to fill it out with some nice pieces. My mom needed to talk to my dad who was not there and wanted to think about what was there. Mr. Moody made sure to completely ignore my family at that point, even while STILL making some purchases with some things they were excited to get. Standing at the register, Mr. Moody was talking to another couple who were likely going to buy an expensive set of china. He couldn't be bothered to say "I'll be right with you" or multitask or basically show any courteous to people with cash in hand ready to buy. One thing was a book my mom wanted. My sister said, "Found it on eBay. It's on its way". They left everything behind and just ended up leaving. Needless to say, none of us will be going back. Being the recipient of a bitter person's attack is something I will take to some measure but don't treat my...

A little disappointed by the etiquette shown by one of the building managers when I went in the other day.

I'm a historical costuming specialist and sometimes I stop in to the antique stores in the area to look for items or inspiration. I've frequented this antique store before and found and was given the opportunity to purchase an absolutely gorgeous vintage 1800's wedding gown. It was truly a too good to be true find and I've been coming back regularly since.

However, my most recent visit left a sour taste in my mouth, and I can only accredit it to the poor behaviour and condescending tone of a manager I experienced when I came in looking for gloves. When I walked in and asked about clothing he told me very rudely "We're not a closet.", Which, yes I understand, but I also understand that clothing is an important part of antique history, and as every booth is individually owned I knew there was a small chance I could buy something. I walked by a display and offhandedly commented on something that I personally collect being a bit overpriced, and he became very short and quipped with me, saying in short terms that I don't know what I'm talking about, saying the person who put it out knows better than me, and calling me "Sweetheart" several times in a very condescending tone. I felt very looked down on and patronized while looking for what I thought was a simple item to find. I am young, so I understand it may be difficult to believe someone like me knows about anything regarding antiques, but I felt like he was upset for me being there.

The woman who led me around was fantastic and very understanding and we talked about 1800's glassware collections. She was a gem. They have a dog mascot for the building and they are the sweetest little thing.

I really like this location and I really like the variety they have to offer, but the condescending treatment I faced from that one manager left a sour taste in my mouth. I was afraid I offended him but, really all I was looking for was a pair of gloves. I hope that next time if/when I come in looking for something I'm knowledgeable about, I'm treated like an equal, or god forbid a respectable customer, instead...

The older gentleman behind the counter was wonderful, as was the doggy that greeted us. The selection is also very nice. Clean, organized and all around enjoyable. The lovely woman we bought our curio from was incredibly sweet and caring. Honestly, it’s a well maintained shop with peculiar items. However we left on a very different note.

I was a bit taken back by how incredibly rude and condescending one of the workers was to my husband and I. We had driven over an hour for our curio. I noticed this same complaint in other reviews. (Probably the same guy) Not sure why we were spoken to so poorly as paying and excited customers. The woman we bought the curio from told us they would be a while, they still had to wrap up our curio and we even offered to help with wrapping and carrying it up the stairs. Instead, they told us to browse. So we did.

Apparently that was a mistake because one of the store workers came around and all but scolded us for not paying and bringing the vehicle around back. After my husband rushed upstairs to pay, the worker came up to me AGAIN and reiterated that my husband needs to be upstairs paying. (Which he had already done, the cabinet was paid for) Not sure if he thought we were gonna steal a 5 foot curio or what. Sorry that he was having a bad day. Hopefully the New Year...