GLO Aesthetics Studio — Local services in Woodbridge Township

When I went there for the first time, I was treated very nicely as a new client. However, I’m moving forward it was not a pleasant experience. I wanted to frequent this business being that it is close to my hair salon, however, I really do not feel like Customer Service is a top priority. After my first appointment, I was not able to book my next appointment right away. I was forced to wait as the calendar was booking up with new client appointments as well. I believe the business was expanding so I was told to wait until the renovations were done to get on the calendar again. This defeating the purpose of me having a regular facial experience, however, I booked anyway. My main priority was to have acne treatment facial. I understood that the first initial appointment would be general and based on getting to know my face and skin. When I booked my second appointment, I specifically selected the acne facial. However, when I went to my second appointment, I was treated like a new client. I had to fill out all the new client forms all over again, I explained to the girl that it was not my first time there, but she continued with the new client questions instead of looking at my profile. Then she started working on my face with the same general facial. I got the first time I was there. I explained to her that that was not why I came there, I came in specifically for an acne treatment , and that I did not want to be charged for a facial I did not request, I would like to work on my acne problem. Only one I was about to leave the room did she change to the Acne routine…. My sister also has a similar facial issue, so I chose to purchase a facial for her as well as a Christmas gift. She scheduled an appointment, but however, was not able to keep the appointment due to Covid exposure. At one point, I try to schedule another appointment for myself even though I was not super happy with the service, my skin care needed to be a priority, we’re trying to get on the calendar as an existing client was extremely complicated for no reason….When I realize my sister didn’t really seem interested in Getting regular facials, I requested a refund being that I paid for a service that was never performed. I was dragged along for over a month with the impression that my purchase transaction was being looked into, only to receive a response today that too much time has passed and they will not be giving me a refund. That could’ve been stated a month ago but instead , I was dragged along. This is very poor customer service, and I would never recommend anyone go here based on the service i received. Not what I...

I have been going to Glo Aesthetics for about two years now, and I continue to be in awe by not only the results of my skin, but also the continuous growth that Mimz and Gigi have as estheticians, as well as the business as a whole.

At first, I was nervous to have someone touching and working on my skin. But on my first visit, Mimz was SO thorough with her consultation. She made sure to check not only the outside appearance of my skin, but also checked in about my dietary habits, as well as any medicines I was taking that may affect my skin or facial treatments. During my initial facial, Mimz made sure to tell me everything she was using, and how it would benefit my skin. She also has such a beautiful and soothing ambiance in her studio that made me feel extremely relaxed. After just a few facials, I already saw a huge difference in my skins appearance! Mimz makes sure to only use what is going to benefit her clients. She is also extremely transparent about the policies and guidelines for the business, which makes it so easy to understand and I never feel blindsided about anything. The services Glo Aesthetics provide are constantly growing, as they make it a point to continuously educate themselves on new ways they can best benefit their clients. Above all the knowledge they both provide, Gigi and Mimz are the sweetest people, as being a client at Glo Aesthetics truly makes you feel like you are part of a little family. I am so grateful to have found estheticians who truly care about their clients and enjoy making us feel confident in the...

I started the Acne Bootcamp with Gigi about 5 months ago.I was always someone who struggled with acne and was very self conscious about it. I wouldn’t leave the house without a full face of makeup in fear of judgement. I tried not only top of the line products but drug store brands as well. Years and years passed and nothing helped however that soon changed after meeting Gigi and Mimosa. After one session Gigi was able to have my skin looking revitalized. Within the first few treatments as well as the first few weeks of my new daily routine I noticed substantial results. Not only did she help me with my acne, she was always available to be contacted and would work with me on my busy schedule.

As someone who struggled with this, I have never been so confident. I cannot put into words what this has done not only for my skin but my mental health. I am close to having little to no acne at all and have a detailed regimen daily that I am not only comfortable but confident in. For anyone who wants to control their acne, I couldn't more strongly recommend Gigi and Mimoza at Glo Aesthetics as they have changed my life. I cannot thank them enough and look forward to...