Reply to answer below: I’ve worked in hospitality myself and am fully aware that the manager in question could have acted in good faith over one dime by returning the change accordingly. Your staff has been consistently discourteous and unprofessional so of course this unreasonable experience was the final straw. Reviews reflect similar issues yet the employees and service are continually awful.
Original: I’m a local and have been a regular customer for over 2 years. The last time I went to pick up my food, the guy at the counter argued over TEN CENTS and would not honor their coupon after the lady who took my order on the phone was already so rude. They have $2 off coupons for orders of $15 or more. When I presented it to him, he would not honor it even though my total balance was over $15. He said the coupon only applied before tax and before tax my order was $.10 cents short… I couldn’t believe my ears. I let him know I was a regular, that the end total was well over $15, and that I had left many tips in the past (at a takeout-only establishment). Despite this, he remained combative and had a nasty attitude. I decided I no longer wanted the meal and walked out in disgust.
These people are not genuinely committed to providing professional, respectful service. All they thrive on is being rude and clashing with their own customers. They also have their own employees write reviews for them.
If you have any kind of self-respect, do not waste your time with these petty, money-grubbing people who have no appreciation for their own clientele that keeps their company going. They have lost my business and I no longer recommend this...
Read moreNormally the reviews I write are jokes, but for once I think I'll be a little more serious. When I first stumbled across Chicken Galore while staying in Woodbridge, I honestly didn't know what to expect. Regardless, I placed my order online and hoped for the best. I order 12 buffalo wings for about $15, which is actually pretty reasonable compared to something like Buffalo Wild Wings where you only get 10 for the same price. I'll admit, I was a little nervous when going to this location. I'm not familiar with the area and I had zero clue what I was getting into. My worries where immediately taken care of though when I walked in and one of the staff said, "I see that look in your eyes". I immediately felt welcomed and the staff instantly got to work getting my order finalized. I was impressed with how kind they were and how quickly I was able to get my food. I went home was very impressed with the quality of the wings. The sauce was the perfect amount of hot and tasted amazing. Overall, I'm very impressed with this little chicken spot and will definitely consider coming back at some point when I return...
Read moreThis was my first time visiting this place and ordering food, I ordered Chicken by the piece which I got two breasts and two drumsticks, I also got a crab cake and a pint of Mashed Potatoes with gravy.
The Mashed potatoes were amazing, the only thing is that I wish that there was some seasoning of at least salt and pepper.
The crab cake was great although on the small side.
The fried chicken was delicious although the fry oil was different then what I normally am used to with other friend chicken meals takes some getting used to.
The atmosphere itself for it being a huge kitchen it was actually quite comfortable inside with A/C and fans, although there is no seating inside there is a table with a bench outside that you eat on, but definitely seems like a place to grab and go.
The only thing i would take negative points is that it was about a 20 minute wait it felt like when I was the only one there at the time.
I'm definitely going to go back and try some of the other foods but for my first visiting 4/5 stars and on a scale of 1 - 10, i'd...
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