Exceptional Customer Service at Beauty Town
I had an outstanding experience at Beauty Town thanks to the incredible team effort I witnessed. When I was wandering the aisles searching for the right products, Anya stepped in to help guide my selections. What impressed me most was when we reached the register - Anya took the initiative to consult with a colleague who had extensive hair industry experience to confirm my choices. This second employee went above and beyond by actually leaving the register area to find a superior product recommendation and bringing it back so Anya could complete my purchase.
From the moment I walked in, the welcoming atmosphere was evident - even the security staff greeted me warmly. The level of teamwork and dedication to ensuring customers get exactly what they need is rare to find. This kind of collaborative customer service makes Beauty Town stand out, and I’ll definitely...
Read moreWow, this store has everything. I read the previous reviews and I was on the fence about giving them a try. I was happy to not run into any issue, in fact, I had to search to find someone to help me find an item. The store is huge. The prices were a little on the higher end but nothing ridiculous. I'll definitely be back when I'm...
Read morePrices are high compared to other places and the staff are questionable in their practices. Yes they do appear to follow you once you enter and then wait by the door for you to exit. But moreso disappointed with the high prices but they do have an extensive selection. Will definitely seek out black owned beauty supply stores...
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