Ordered a pair of Judy Blues jeans (I don't usually spend that kind of money on myself and usually just get 2nd hand jeans and most clothes), sized up and they were still too small, so I asked to start a return. I was told they don't typically do returns because I had used a "coupon code", great appreciate that. What I didn't appreciate is that my refund was an instore credit. I didn't like anything else on the website, I didn't want to risk trying another pair of jeans. Finally Sept 8th, I find SOMETHING that I liked enough to use my credit. Sept 21st I FINALLY get an email that it's been shipped. After having the time to dwell on the instore credit, the more pissed I've gotten about it. I just feel it's not good customer service and it stems from greed. I can understand if it's been a long time and I'm trying to do a refund after 30 days or something. But, I've learned my lesson and next time I come across another boutique that only does instore credit returns I just won't...
Ā Ā Ā Read moreIt all started December of 2021 what can I say....I found KRB on Facebook and it has changed my life in so many ways. During a pandemic we all had to change the way we would live our lives and something as simple as buying new clothes was even affected. Kali Rose Boutique made that task as simple as can be. The customer service is like no other. From product information ex. sizing quality and texture they do it all. It is hard enough to find the right fit when your in the store but to be able to do so without having product in hand and to trust that you are going to get the quality you expect with excellent customer service is a bonus. Something for every size, shape and body type with sizes XS-4XL in many items. I have ordered faithfully on a weekly basis ever since I found KRB and have nothing but positive feedback. Thank you KRB - Michelle and amazing staff for making my experience with shopping simple and rewarding during my weight...
Ā Ā Ā Read moreI have been shopping with this boutique for several years now. The quality of the clothes that we got for the price that we pay is exceptional. They make sure the things close for all shapes and sizes which is very hard to find these days. Whether you are getting it shipped to you or you are picking up an order. The girls always have a smile on their faces and are always exceptionally nice and willing to help. Last but not least Michelle the owner is so very good to her employees and that is what this world is missing. This day is kindness and love and being awesome to each other, and that she is not only to employees, but also to us on the online videos that she has. Once again, I want to thank Michelle and her staff and anyone else involved in getting us very nice clothes and having sales and making it affordable when money is very tight these days thank you again Kali...
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