New Day Spa Salon — Local services in Worth Township

It's really difficult to give the overall rating a "Good" when I had "Poor-Fair" experiences AND "Excellent" experiences.

I will start with the "Excellent." The services I received were a facial, a body wrap and a massage. When you have these types of services, the rooms are warm and welcoming. Kashki was the person who did my facial and body wrap. She was absolutely wonderful!! Very soft spoken, very knowledgeable and pleasant to be around. She took her time with both the facial and wrap and it was so relaxing.

Kim was my masseuse and she was really terrific, focusing on knots that, unbeknownst to me until she started the massage, were really bothering me. She has nice strong hands and again, I was so relaxed. I can't say enough good things about Kashki and Kim!!

Now, the "Poor-Fair". As mentioned above, when you receive these types of services, the rooms should be warm and welcoming. What I failed to mention above, is that the rooms should be QUIET as well. Unfortunately, the walls only go 3/4 of the way up to the ceiling and I was in the middle of 3 rooms. The person in the room towards my head was this chatty fellow who has this (what felt like FOREVER) conversation with his masseuse and SHE was just as LOUD. I heard all about his wife being a surgical nurse at Christ Hospital, I heard all about the Ford she wanted and how the combination to the door didn't work and Ford wanted to charge them $65 to reset it and he wouldn't pay, I heard all about how he started his retirement fund when he was 18 yrs old. Need I say more (and believe me, I CAN because I remember every little bit of this conversation). The entire HOUR he was there it was talk, talk, talk, talk and I was getting so stressed out!! His masseuse should have shown some professionalism by politely quieting him down (as well as hushing HERSELF up). Not only did I hear all this, but there were toilets flushing and showers running. For the HUNDREDS of dollars I paid, this was TOTALLY unbelievable and unacceptable!

Okay, above I mention "hundreds of dollars" because YES, I paid hundreds of dollars. When I scheduled my appointment, the owner Laurie, told me the she was going to give me a 'package rate' and it would cost me a lot less than it did when it came time to pay. Unfortunately, I didn't confirm the price BEFORE I went in. I was going by the honor system and really trusted her. Unfortunately, it was her day off, too. And the girl behind the desk who charged me said, "oh, you're getting a lot of money off" like I was an idiot who couldn't add. I had their menu of prices in my hand, too. I mean really...how stupid did she think I was? I didn't get ANYTHING money off and not only did I give them MY business, but I gave them my FRIEND'S business too because she and I had a "spa day" together. Maybe the girl who I finished giving payment to didn't know I had to give a down payment of FIFTY PERCENT of the total when I made the appointment 6 or so weeks ago. So hundreds of dollars for a facial, body wrap and massage? Well...I felt like throwing up when I left.

I do not work for nor am I related to anyone who works at Mario Tricoci so this, by no means, is an advertisement for them, but Mario wasn't even that expensive and it was so much more quiet and relaxing and there are pitchers of lemon water with REAL glasses in the spa waiting rooms. There are lockers and big plush, fluffy robes. Sorry...I was off in dreamland for a minute. Okay, back to reality.

Thanks for taking the time to read this. I hated leaving this type of review because mom always said, "if you can't say something nice, don't say anything at all" but I'm hoping some good comes out of this and I stop someone else from spending their hard earned money, too. In other words, karma working for...

Such an amazing experience at New Day Salon! I booked hair and makeup appointments for my bridal party, myself, and my mother in law for my wedding this October. The staff was so warm and friendly, even came in early to ensure everyone got their hair and makeup done before we needed to get back and take pictures. And wow! Everyone looked incredible and I loved my hair and makeup that Ashley did for me. The owners also let us bring drinks and snacks to kickoff the day!!! It was such a perfect start to the best day of my life. It was affordable too! Most of the time for weddings, especially if you're standing up, you get charged up to $90 for hair and $75+ for makeup. New Day makes the whole experience actually affordable with their prices and the result is drop dead gorgous--for everyone. They even put in little flowers in all my bridesmaids' hair that I got my from florist! My sister also used New Day Spa for her wedding. Highly, highly recommend. Such wonderful stylists and staff members, the customers there too--it's like the "Cheers" of salons!...

Only go here if you want to be yelled at, made fun of, chased out of the door while being told they would call the cops all because I didn't like how my hair came out. The stylist said she could highlight my hair, but when she was done you couldn't see any highlights. When I expressed that it wasn't what I wanted (and I was clear), my stylist threw her stuff down and stomped away pouting. Another stylist then got in my face yelling that my hair looks fine though she went into a rant about how bad ny hair is (not how it looked). When I tried to tell the woman at the desk that I was really unhappy, especially after being yelled at. The other styist then got in my face, told me to just leave and not pay, to get the hell out and never come back, and if I didn't leave she'd call the cops. When I tried to offer to pay for my hair cut since I liked that part, the stylist chased me out of the building to my car, threatening me more. No one should ever cone here, unless you want to be threatened and yelled at if you are unhappy with...