BIANKA Bridal — Local services in Wyoming

I am not a bride posting a review, only a bridesmaid who accompanied the bride several times for picking the dress as well as fittings. Bianka bridal is an absolutely beautiful store with a great location and an amazing selection of dresses. They have various designers with so many different gorgeous dresses to choose from. Their arrangement for brides and their parties to sit in is also very nicely done. You’ve probably read my friends review as it is the one that details the issue with the famous bow. While to many it may seem like “wow it’s a stupid bow, just get over it”, it’s SO much more than that. The issue here is that when the bride had requested the bow removable and agreed to pay an extra price to have it removeable, the shop treated her like she was incompetent and gave her a random bow from a different dress. A bow that clearly wasn’t part of the dress. I’m mostly disappointed with Allyson, the consultant. When I had asked at the first fitting if this is normal for it to be lopsided, she says that it is and it the tailor will make it work. My issue is that she kept insisting that the bow will look normal. Everyone knows by now that Katia is a terrible person so no need to put her on blast. My issues are with Allyson who openly lied to us and manipulated us to feel that the bow was correct. I feel that we were treated like we were stupid and didn’t know better. The other issues, which you can read in her review, include the shop lying to her about the ability to alter the dress, ordering wrong material, and being overall unpleasant. In the end of the day, a girl should only be buying one wedding dress in her life. Buying the dress should be an incredibly exciting experience, not a stressful one. A bride should trust that the shop is handling their special day with care. Unfortunately, at Bianka bridal you CANT trust that. The bride was able to get a BEAUTIFUL dress that made her look even more stunning than she already is. Ultimately, my issue is that they treated us like we were stupid and didn’t know any better. Everyone, including the consultants, knowingly lied to us about the dress and were unpleasant. However, I will give credit to the new one Thereasea who did offer the bride a good deal when all this went down. Thankfully, the brides aunt is a GENUIS when it comes to altering and made a bow that is better than any bow in that shop. Seriously this woman is a freaking god when it comes to...

Bianka was my first wedding dress shopping experience. I felt very very uncomfortable. Katia was helping me and she barely said two words the entire time. I was not in love with any of the dresses but liked one. She made me feel pressured into buying it. Dress shopping was nothing like I imagined but I bought the dress because I thought if this was what wedding dress shopping was like I didn't want to do it for another second. When I came back to pick up my dress I expressed my concerns about the fit. In the first appt I expressed how I liked the way the dress was tight and form fitting. I knew it was a size too small but Katìa never mentioned that the dress is actually supposed to just drape and that once my size comes in, the one thing I really loved about the dress would go away. When I expressed this to the girls at my fitting I was ignored and just told it would all work out. I called back a few days later only to have Katìa say extremely rude things to me. I was nothing but kind through the entire process and just wanted to be done with the shop. I ended up having a full day of dress shopping thanks to my mom who wanted me to have the experience most brides have and I did! It was wonderful and I found the dress of my dreams thanks to a wonderful staff at The Gown Shop in Ann Arbor. While wedding planning I had several companies who have worked with them also tell me stories about how rude they are and how they really dislike working with Bianka. There are so many amazing shops that deserve business......

I ended up purchasing my wedding dress at Bianka. I was hesitant to buy a dress that was a little outside my budget, but the staff reassured me that alteration costs would be low because they would be ordering the dress in my size. I waited five months after ordering the dress to call on when they would be getting my dress in - it turns out it had been ready to ship to their store, but they hadn't yet shipped it. Weeks later when I still didn't have my dress, I called the store and they told me that it had been sitting there waiting for me. I had never gotten any calls and wonder how long I would have had to wait to pick it up. When I came into the store to try on my dress that was supposedly in my size, it was HUGE. I had the staff re-measure me to prove that my size hadn't changed a bit and that they ordered the wrong size. They were very non-sympathetic and said there was nothing they could do and I needed to just get it altered. EVERY SINGLE SEAM ended up needing to be taken in and I spent a fortune in alterations costs. The seamstress told me she hears that a lot from Bianka brides. I would not recommend the customer service at Bianka. They don't care for their brides and aren't worth the higher prices...