I visited the redemption center on Tuesday December 4th 2018 and I was appalled at the lack of customer service skills this man who I eventually asked (4 times before he told me) his name which was Kevin had. I walked in with a smile and asked him how he was and he gave me a dirty look and grunted threw his gloves off and aggressively grabbed my 1st bag of cans and proceeded to throw everything around again quite aggressively making me extremely uncomfortable I have never in my life felt so threatened in a professional environment like this and was shaking on the verge of tears. This man has no business working with the public. I will NEVER EVER visit this place again and would strongly advise against going here. I have never been treated so poorly by anyone in my entire life and daggetts needs a serious change in this employees attitude and in my opinion he should be terminated for acting this way and intimidating me like he did. I burst into tears as soon as I walked out the door shaking like a leaf thinking about all he was whipping around and throwing carelessly. Disgraceful! They should be ashamed of themselves for paying this man!!!...
Read moreI have never written a negative review before...Nothing less than 3 stars because I know people can have a bad day...But today is the day...Came with three trash bags of plastic bottles & cans...I said, "How are you?"...Guy gruffly says, "Depends what you have in the bags."...Before I can say anything else he rips open one bag & rudely says, "Nope, I don't take these. I don't take anything besides Coke, Pepsi, Bud & Miller Lite & whatever they sell next door (Daggett's Liquors)"...I had a mostly Coke & Pepsi products...I said, "Where do I take them then?"...He rudely says, "Take 'em back to where you got 'em. Take em back to Stop & Shop or Shaw's."...So I did & I won't go back to Daggett's again...Meanwhile at Shaw's during my hand feeding the machine it became full & a pleasant & polite attendant came out to empty the machine...Day & night customer service...I know it's not a glamorous job working at the redemption center, but even making allowances for disliking your job, this was uncalled for...He could have politely explained the situation & I could have gone back to my car & separated the returns &...
Read moreThis place is a RIP off!! I just brought 2 giant redemption bags there. That's $40 worth of aluminum cans. I was given a slip for $19.90! That's less than half of what I redeemed. I knew that they skimmed, but I never complained because it saved me the trouble of feeding the machines. But HALF? Who do I complain to? Because the owner just shrugged and said that he didn't know what to say. This is a crime in my opinion and...
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