David Hayman Jewellers — Local services in Yorba Linda

Just no. Please go to another jeweler. I'm sitting in my car right outside because I'm so disappointed and aggravated with my experience here. I will never purchase any jewelry piece here. I walked in, first time walking into a local jewelry store, and quickly felt like I was not going to be given proper or quality service. The woman at the front, shorter and curlier dark brown hair was asking me what I was looking for. I had purchased a ring online and was browsing for other options (wasn't sure if I was going to keep it). As soon as I said that I had purchased my ring online, her attitude immediately changed. She asked me probing questions like where I got my ring and whether my diamond as lab or mined. I felt uncomfortable, I wish I just left at that point.

I gave her some specifics for what I was looking for, and every type of request was just turned down or "yeah.. I'm gonna have to go on the back to check" in the most reluctant way. She finally let me try on a few different rings. I asked her if she has any knife edge rings, to which she paused. I wasn't sure if she knew what they were, I was even sure if that's the right term for it, but she replied back so condescendingly like "I know what that is" with a stern face. Relax, I wasn't questioning anyone's knowledge or authority.

After maybe 5 minutes of me trying on different rings, she started talking about how her time is precious and the owners are paying her for her time spent with customers. Am I not a customer?? And mind you, I was the ONLY customer in the store. I almost wanted to stop her right there and point that out. What else is the owner paying you to do, if not to help me? Just stand there and wait around?

So yes, I will never be back and would never recommend anyone else to come given the service here. They treat you like a dollar, and if it doesn't look like you're "worth it" to spend time with, then they just toss you away. If the owner is training his associates to treat people this way and hiring someone like her, my guess is the owner is twice as shallow.

Come here if you want to be treated like a dollar sign instead of a...

What can I say I have been coming here for years now since my wife and I bought our wedding bands from them. Just recently came in on a Saturday arrived at 4pm not knowing that they closed early on saturdays, my wife and I were going to buy our 6 month old daughter her first pair of diamond earrings. When I approached the door it was already locked, as I headed back to my car Jessica unlocked the door and came out to ask us if we wanted to come in. She is always so nice and remembered us from previous visits and welcomed us inside. Everyone was so friendly and courteous and really made us feel at home. They stayed later than normal and went above and beyond to meet our needs. I will hopefully be coming here for more years to come and I love the great family environment each and every time I...

I went to David Hayman to get an engagement ring for my girlfriend. She had shown me a few examples of the style she wanted, but I still wasn't exactly sure what I was looking for. Needless to say I was a little nervous when I arrived!

I was warmly greeted by Denise and right away she helped me narrow down my choices. She explained the pros and cons of different styles and helped me find the perfect band in my price range. She even advised me that I should get a simple band to protect the engagement ring since my girlfriend is a kickboxing instructor.

A few months later, and I am pleased to say that I have a beautiful fiance! Thanks so much David Hayman and Denise for helping me through one of the more stressful...