Octave Live Music Café & Event Center — Local services in Youngstown

I support new local business. I know adjustments need to be made for continuous process improvement .This place is not ready or equipped for Sunday Brunch !!!! I have attempted to support this establishment twice, each time the results were embarrassing, and worse then the time before. My first Brunch visit took well over 2 hours to get our food served ..The issue was blamed on a poor server!!!! Management discounted our bills. This past Sunday Everything was worse 🙃 the food was cold to include 😒 pancakes, eggs, old tasting over cooked bacon & sausage . It took over 2 hours for everyone at our table to get food...The food was delivered in groups of two incomplete 🙃 and cold !!!

NO Management was concerned over this poor performance!!!

My first visit to this establishment was for Thursday Night open 🎤 mic night which was very nice and adult....STICK...

First time there was okay food time a little slow and didn't like the entertainment tax never heard of that drinks to high and food okay but you don't get enough for the price you pay better off eating before you go and drinking before you go there you don't get your money worth then I never had to pay for reservations but you do there and it's not enough seats or tables for that never in life I ever paid for reservations and bad part about it they don't have enough seating for that will I go back right now I don't know as of yet won't be till summer if I do would I recommend no I would not sorry I would not to high in...

All was well until I ordered a 2nd drink and it was not to my liking and I sent it back. A lady(assuming it was the manager) brought the drink back to my table and stated that she made the drink herself and was not making me another drink, but would take it off the bill. What credible establishment confronts a customer over their dislike of a item!!! All they had to do was make me another drink, I pay for it and problem solved. Instead, they chose to loose a customer for life. I am not from Youngstown, OH but you can rest assure that the next time I visit there, the Octave will not be getting me and my...