Genuinely the WORST bank, run do not even bother opening an account here. I have been lied to about different things MULTIPLE times. The employees are nice but useless and do not seem to know anything about quite literally anything. Refused to get me a new card when mine was quite literally stolen, never send out messages/calls/emails, and they just allow your payments to become overdue without letting you know if there was an issue with your payment. Also, their online banking system is horrible and is genuinely the most confusing thing I have ever seen. Even if you go to EMU or UofM, do not even bother signing up with them, the cons outweigh the MINIMAL pros. For the past 3 years I have only had issues, nothing good has come from this...
Read moreTight quarters (and corner!) for the drive thru. I understand why, but I really dislike not being able to make deposits at the ATM.
I just used the night deposit slot and hope I don't get an irate phone call in the morning about it. I do have a UMCU account (25 years now, I think), so hoping the deposit into my checking account will go smoothly. But having no receipt for the transaction makes me antsy.
I greatly preferred when UMCU had a branch off Whittaker across from CVS where the traffic circle is now located. Wish they would put another one in or near...
Read moreRecently became a part of the University of Michigan Credit Union. The waits can occasionally be long and their ATM doesn't allow deposits, but the staff are friendly and knowledgeable. Nice to have a UMCU branch...
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