Herbology Cannabis Co. Ypsilanti - Recreational Cannabis Dispensary — Local services in Ypsilanti

8 months later and still no new updates from any manager or employee at this location. I guess being honest in your reviews counts against you and will get you banned.

On the bright side this is Michigan, so you can always go to one of the many dispensaries that are in a 5 mile radius. 🤷‍♀️🤣😂

Sooo what’s up with me being banned? I think you guys should at least honor my loyalty points and allow me to cash out with a purchase since I know I had $10 off.

I posted the following review about a week ago. I received this comment in response and after speaking with someone was told on my next visit, I would get 4 free pre-rolls. I did. My next visit in fact with Collin, was actually very nice. I enjoyed the fact that my budtender was knowledgeable and honest with the answers he gave me.

So today, I thought, why not? When asked if I wanted to go by Herbology. After giving the same( front desk clerk previously mentioned) person my I.D. She then had someone else come look at the monitor and look back at me and I was told “uh, you’re banned”. As I responded “ok, cool” and walked out to my vehicle to go home and wait on my current go-to dispensary to delivery my product...

Everything was good there wasn't any Complications the receptionist was very nice Stephanie ,Celeste. My Budtenders was Roshon whom was courteous , patience and understanding when it came to I may not have understood. Explaining to me what I was interested in purchasing meant a lot to me. I appreciate him for that. Yesterday I Had a small Problem about a pre roll but Everything worked out for the best.I was able to talk with the marketing manager Que she was great She was very understanding I had a good spirit and her energy was just there. We ended up talking about the business as well as other things too. 3 of the security guys that were there were also down to earth I don't recall all of their names, They were also understanding and cool as fan's. Overall I give Herbology 5 star's , the staff that I Encountered was excellent. I also like the look of the establishment is very nice, I would also Recommend people that I know and don't know to go there. I believe they will have a good...

I had an excellent 1st time visit at this dispensary. The customer service is A1 and the bud tenders are extremely friendly and knowledgeable about products. They have a huge selection of products and something for everyone whether it be flower, edibles, wax, ect. I was assisted my Drew with my last purchase and I have to say it was probably the best customer service I have received from a dispensary over the past year. He was very knowledgeable and suggested the perfect strand to fit my current mood at the time. I was looking for something that was a 50/50 strand considering I don't do well with sativa and he knew the perfect strand for me. I will definitely be coming back and look forward to learning more about Cannabis because these folks are knowledgeable and willing to take the time to explain the effects of certain strands instead of just rushing you out....