I'm in heaven. Actually I moved today not having been at my as well be at the fabulous Town Center apartments. I have the most fantastic view. I have been spoiled because they put in brand new carpeting which is beautiful as well as a brand new stove that has not been used as of yet. There are more outlets and lights making everything convenient. There is a little pantry at the end of the kitchen as well as another large pantry / closet at the entrance of the apartment. I don't have to get quarters to do laundry because you can use a pay card that you can load money on to. They have coffee every morning from 8:00 to 10:00 in the community room for the residents. About six different people today working diligently from cleaning to maintenance. I must have special attention to Renee who is it has been an extraordinary value in terms of assistance through this entire process which was simplistic and did not take long at all. I want to give a shout out to Sarah who has been nothing less than charming and incredibly helpful with great information. One final thought. This setup they have for moving in is the most convenient I have ever seen. There are two elevators in the building. When you move in you have one elevator only to yourself that will take you straight to your floor and I'm near the top. I am...
Read moreThey have a real problem with bugs and pests. Management does nothing. They have a contractor but he comes out infrequently and doesn't bait when he's on site and many residents have resorted to bait and spray out of their own pockets. The manager is absolutely USELESS. They can't keep staff and your apartment will not get the attention it needs. Maintenance that does come to your apartment don't have tools to make the necessary repairs. The city has recently sent out notices to all the residents to contact them with concerns we may have. So, the city is aware there are problems with Rose Management, which by the way is worth 3.2 billion dollars. Maybe just maybe Rose should invest in the properties he currently has in his portfolio before buying up other communities. STAY AWAY, IT'S A DUMP PURE...
Read moreNot a fan of how they treat seniors. No support system/advocates to help the seniors navigate the process . And to take away the carts they uses to take groceries to their apartments...simply egregious behavior. The lady in the office that runs the place seems to behave more like a warden and charges for things the state simply says is illegal to charge for ie: batteries for smoke alarms among other things. Also rodent issues are a building issue but blamed on individual tenants who speak out about issues. The state needs to investigate the company financial and look at the charges they impose on residents for things that, as a company that is paid with state housing...
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