Phoenix Ridge — Local services in Yuba City

Terrible customer service, terrible communication, just terrible all around. Our auto body shop requested a quote on how much shirts would be at this place. The shop's owner took in an example (one of our existing T-Shirts) with him for the quote requested, he never signed an order form or an invoice actually agreeing to place an order, only wanted a quote. Then not only did they proceed with forcing this order on our shop's owner as they said " We already made them", they got ALL OF THE SIZES WRONG! and even threw in some weird V-neck option that NO ONE CAN WEAR, since we all wear the same uniform men's T-shirt. We needed Mediums/Larges/and XL's, we received 3x's/2x's/& some XL's. The only "Larges" were these weird V-necks for women mind you that no one here can even wear, how is this even possible to mess up this badly?? Not only that, they charged the shop owner $750.00, but when we brought up the fact that we never even signed anything to agree to pay for this "order" as she called it, she said how about I give you a discount. The shop owner here felt bad as he is a small business owner as well and reluctantly went and paid her for them since we know how it is to be on the end of an unfortunate situation and everyone makes mistakes. Took them over a month to fraudulently place an order and force incorrect product onto us, never respond to calls asking if the quote was ready, and can't even get the so-called "Order" correct. AVOID THIS PLACE AT ALL COSTS, OTHERWISE YOU'LL BE PAYING $542.50 FOR AN ORDER YOU NEVER LEGALLY PLACED FOR ITEMS YOU NEVER ASKED FOR. Wish we could give...

There's not enough great things about Phoenix Ridge. Never have I done business with a better screen-printing/embroidery business. Everything from the communication, punctuality, quality of work, attention to detail, knowledge, feedback, and just overall customer service has been absolutely phenomenal. I say this as a repeat customer with a clothing brand; therefore, this is not based upon one good experience; but a multitude of great experiences! Wish I would've found them sooner! Highly...

This place is amazing because they have great service, quality, and value. They embroidered hats and jackets for Stoney's Photography as well as screen printing and stickers. I definitely recommend them for your apparel needs. Not to mention the cool rocks and...