Let me start by saying I have purchased multiple pairs of shoes from this store and have loved them all. Unfortunately my last experience here was worth posting a review about.
I bought a beautiful pair of boots here around $250. Iâm a teacher, so this was a real splurge for me, but for a nice high quality pair of boots it was worth it. I wore these boots one school day, only indoors. The heels were extremely scuffed and even had a chunk taken out of the one by the end of the day. This was from six hours of wear. Obviously I was extremely upset because of the price of these boots. I thought they would last years, let alone 6 hours. So, I called the store. The owner or manager (not sure who) told me that âsome people just walk funnyâ and insinuated that is why the heels were destroyed after one wear. Well, none of the other shoes I purchased from this store lasted only 6 hours, so there was definitely something wrong with the quality of the material of the heel- bit with the way I walk. She did not care and did not offer me any type of refund or coupon for a next visit to make it right. Nothing. I called the shoe company directly and they could not believe that the shoe store did not compensate me. They could not help me because unfortunately I purchased the shoes from Eva Bryn Shoetique instead of the company directly.
So, if I were you, since this business does not stand behind their products, only look at the shoes in this store, then, do yourself a favor and purchase straight from...
   Read moreI can't believe I've not left a review yet for Eva Brynn! I've been to this friendly small business several times and have had consistent exceptional customer service. I know I'll always get the same service no matter the day and leave feeling like they care about me. (Regardless if I make a purchase or not)
The owner is very hands on with her business, super knowledgeable and very personable! Kelly along with her staff provide a wonderful shopping experience from the moment you enter to the moment you leave.
My most recent experience, the boutique had an event with Naot who was donating shoes to vOICE! The store was pretty busy but the staff was very attentive to all shoppers. They made sure to understand the style of shoe I was looking for and maintained alot of patience as I am extremely picky! They never pushed any specific brand or style and reassured me that not every shoe is for every person and that is ok!
As far as the quality, I have several pairs that have lasted several years. My feet don't hurt wearing these high quality shoes. Definitely worth the investment! Can't say enough good things...
   Read moreEvery moment I step inside, I am always greeted with a warm and inviting atmosphere that sets the tone for an exceptional shopping experience at EvaBryn.
The selection of shoes is curated with a keen eye for both style and quality. Whether you're into classic elegance, trendy designs, or something unique and artisanal, this boutique has something to offer for every taste. The variety of brands and styles available is impressive, and I appreciate the careful selection of footwear that caters to diverse preferences.
What sets this boutique apart is the personalized service provided by the knowledgeable and friendly staff, especially the owner Kelly. They were not only attentive to my needs but also offered valuable insights into the latest trends and helped me find the perfect pair that matched both my style and comfort requirements. Their passion for shoes and commitment to customer satisfaction...
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