Mudrá - Plant based — Restaurant in Autonomous City of Buenos Aires

Unfortunately, the entire experience felt strange and underwhelming. The restaurant is located on the second floor, above a furniture store, which seemed a bit odd to me. The interior is upscale (as are the prices), but many details were off. For example, there were plastic chairs, no printed menu, and disposable chopsticks. I don't mind these aspects individually, but they felt out of place given the prices and the restaurant's ambiance.

The waiter spoke only Spanish, which led to a misunderstanding. I ordered sushi and a dessert, and he asked whether he should bring them together or one after the other. I replied one after the other. He served the dessert first, and only after I finished it did he bring the sushi. My Spanish is quite rudimentary, so I likely misunderstood him. But bringing the dessert first? That's unusual.

The food was mediocre. The sushi sat on the counter until I finished the dessert, and when I finally got to it, it was soggy and unappetizing. The tempura sushi was the worst – soft with browned avocado on top. I wouldn’t have eaten either type of sushi again; I would if they were $8 supermarket sushi, but for the price and the "upscale" vibe of the restaurant, they were more than disappointing.

The restaurant itself seemed a bit odd - we arrived at 6 pm and left at 7 pm, and both levels were nearly empty. There was only one other couple on our level and a cleaning person washing the couches. The lower level was occupied by staff sitting at tables and chatting. Again, it felt strange and didn't match the atmosphere you'd expect at an upscale restaurant.

The waiter was rather withdrawn and, most of the time, was nowhere to be seen.

When it was time to pay, the person asked if we wanted to add a tip. I said yes, 15%. He asked me to calculate it myself. That was super weird; I've never encountered anything like that. I didn't mind, but it was another odd detail.

In summary, the atmosphere was confusing, the food was, at best, mediocre, and the service was...

5 stars for the food and 2 stars for the service... to be more specific, the service was very very very slow and the waiters looked like they were not interested in providing a great experience for the customers....

I came around 7 pm and was the only customer at that time. There were about 10 waiters talking to each other without noticing me. I made an eye contact with some of the waiters but no one came to me. I waited about 10 mins before going to them and letting know that I am ready to make an order..

The whole experience took 1 h 30 mins... it's a bit too much for me considering that there were not a lot of people on Tuesday evening... I was by myself and clearly came just to eat and leave, not for the whole " restaurant experience" of waiting, talking and enjoying the atmosphere....

I noticed that other customers who left reviews on google had a similar experience to mine.. the manager should do a better job managing and training the waiters..

The last one, it was also hard to book online and call them as apparently there is an incorrect phone number in google when you clean on it, it does not work.. I also could not order their food through rappi because ,apparently, rappi does not deliver their food to Palermo area...

Next time, if I see that they improved the serviceX I would definitely change my review...

Unfortunately, I was left a little disappointed by the food here. I went on my own and tried different kinds of sushi recommended by the server, and I ordered the gnocchi plate as well as flan. Something about the gnocchi plate was really weird to me. There's a flavor that's very off putting and almost smells/tastes like what baby poop smells like? I know, that's super odd for me to say, but I don't know if maybe I came across something that my tongue doesn't process well (now I'm believing that there's people out there that really taste soap when they eat cilantro). Other people seem to like it so it might just be a me thing. The sushi was okay, but it was falling apart. Since I had sushi at Let it V, another vegan spot that specializes in sushi, I had a higher standard ordering it here and it was a bit of a let down. As for the flan, if you like a lot of coconut flavor you'll like it, but I just think coconut is very over powering in it. Lastly, the atmosphere felt very gloomy and dark and when I went, which was on a day of the semi final football game, the restaurant was completely empty. I was pretty much the only person in there so I don't know how popular this place really is when other places...