What has happened to this place? Years ago it used to be fantastic.... Now.... Not so much 🥺
Saltimbocca, boiled meat, jarred garlic,no flavour. Although the potatoes were cooked nicely. Even though we complained to the waitress, I do think she told the kitchen or the head of staff. If she did, we would have liked to think they would have come over to talk to us but, no. Instead they were happy to charge us $25 for it and be fine with us being dissatisfied.
Where is the customer satisfaction? Is it now that we pay for food that is lacking in everything we expect from it???
Kids Spaghetti and Meatballs, meatballs full of pepper or chilli, so spicy our little one couldn't eat it.
The chef in the kitchen last night clearly needs to find his passion for food again. Get some education on the proper way to cook Italian dishes, you never know when you might serve an Italian critic 🤔
On a positive note before I continue; the gentleman making the wood fired food was in fact EXCEPTIONAL!!! Hat off to him! You'd better hope he stays as he's keeping your business alive
Manager (whom I am assuming is the manager or head of staff) leant in to talk to the girl behind the counter and as he did he placed his hand over and on top of all the straws. Needless to say, we didn't use the straw we were given. He was distracted the whole time with other things, rattled while taking our order and inattentive. Leaned over my husband to get his wine glass and plate instead of coming from the side where there was plenty of room. Social distancing fail!
The mens bathroom needs serious attention also, I don't think it's hard to get a brand new paper towel dispenser, do you? Instead we see an old, broken one with sticky tape on it directing you to the paper towel stacked above it which every man and his dog has touched...
Read moreMy wife and I were looking for a quick stop to eat in the late afternoon in Nth Adelaide, so the obvious choice was a cafe. We chose Fellinis as we've had breakfast there before which was quite enjoyable.
I wish I could say the same for the early dinner. My wife ordered some "crunchy" rosemary potatoes, which were anything but crunchy, but on the plus side, plentiful. I ordered the Calamari Fritti, which arrived at the same time, but the squid was very chewy and had clearly been overcooked. We were in a hurry, so ate most regardless.
For mains, my wife ordered the Rigatoni Bella Donna, which promised a light creamy pesto sauce, but ended up being a salty thick sauce and the dish was laden with either parmesan or pecorino which overpowered the taste. I ordered the Bistecca Fellini (250gm Scotch Fillet), and wasn't asked how I liked it cooked. I called the waiter back and told him medium rare, to which he replied that they cook all their steaks MR unless asked otherwise... Ok, we will go with that.
Unfortunately when the steak arrived, despite enjoying the accompanying asparagus and crispy chips, the steak was well overcooked (beyond medium, heading towards well done). We were in a hurry, so ate what we could and then got up to pay. After paying for the meal, the waiter asked if we enjoyed our meal, gave her a very brief rundown and she advised she will give the feedback to the cook. Unlikely that we will return unfortunately, as overall a pretty disappointing encounter. Props to the wait staff however who were attentive and delivered ice cold table...
Read moreA utterly disappointing experience for breakfast this morning. After having to approach the bar to order and being told to sit down as someone will be over to take our order, I then had to approach again 10 minutes later. I don't mind waiting little while for food, but after a 35 minute wait for 2 coffees, I again approached the rude guy who had been on the coffee machine to ask where my coffees were. He told me he had a long list to make, but in the time I watched him, he checked his phone twice, picked his ears twice, laughed with the other staff and chatted away, left the coffee machine to serve other people and gave absolutely no regard for my frustration. When the coffees did arrive they weren't even what we ordered and they were cold. Sent back. We were ready to leave, but thought surely the food would be here soon as there were only 5-6 other small tables eating ANOTHER half an hour wait for cold eggs and bacon. No butter for the bread, no apologies. Left most of it and approached the counter to pay, explained our terrible service and disappointment, only to be offered no apology, no discount, but added their Sunday surcharge too. Don't charge a surcharge, then understaffed with juniors. That's double dipping! And has cost you customers and a...
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