Tony Tomatoes — Restaurant in Adelaide

Went tonight for my first ever experience as I have heard such good reviews about the food. But to be very disappointed at the poor service we received tonight to walk out and no experience. Arrived to venue which was busy and was asked to go inside and wait to be seated. Asked if we had a booking and there was several other patrons waiting with no reservations. The lady told us there was a place at the bar counter. Assuming that was all that was available we accepted. To hear the guests behind us and then get placed at a table. Which should have been offered to us. I then asked another waitress if the front empty seats at the window was taken as the door was right where we were and it was freezing. The lady checked and said that they were reserved ok no problems. I asked if that was all that was available she then proceeded to say that a large table was leaving and if we could wait for a while she’ll make up several tables. As we discussed we said ok if that’s all that’s an option to us. Within a minute not later another couple asked if there was table for two had no booking. She said we have heated area outside if you want to follow me. I was appalled and thought hang on two times we were pushed aside to have people behind to be seated. This was the worst service I have received. Embarrassed for my guest and myself we decided to walk out and find another venue. The lady saw us outside as we were leaving and we said we are leaving and what you just did by seating the couple instead of offering us that you left was disgusting service. I would expect better...

I am so angry with this restaurant!!! Came here about a week ago for best friends Birthday Dinner; the food was good - but during the course of our dinner, about 2 and a half of our pizzas were thrown away by staff with out our knowledge (we went to the bathroom) . . I mentioned this to a waitress and was given 2 x "complimentary" vouchers - to use for 2 free pizzas next time - which was nice! We were happy! Went in today with my friend to pick up our 2 complimentary pizzas & when I presented the vouchers upon pick up we were belittled and shamed by the owner for trying to use them. . He was very rude, and said "these are only for dine in customers" -- which was NOT stated anywhere on the voucher, nor was an expiration date, one per customer -- anything like that. [That's actually a LEGAL ISSUE btw guys! - You might want to fix that!] He had a go at us for trying to use two when there were two of us -- and we had to argue that we'd just driven a long way for these "complimentary pizzas" He was so rude to us, I couldn't believe it! Definitely WON'T be getting my or my family's business again!! Very...

2 weeks ago we finally visited after walking past almost daily living just down the road. It always packed so I had high hopes. Unfortunately I've had better pizza and pasta at a pub. Waited 55 minutes for our food which I didn't mind as it was quite busy. Starter came out (meatballs)within 20 minutes and it was just bland and plain and flavourless, and that set the tone for the night. I had time to slowly sink 3 beers before the mains came out. I ordered Ngocchi Bolognese and like the starter it was bland and flavourless. It tasted like a reheated frozen meal from Coles. The pizza came out and we ordered the Pig. It was pretty much just broccoli on soggy dough with a sprinkle of Chilli. The dough was so soggy we couldn't pick the pizza up and instead we had to slide it on to our plates and eat it with a knife and fork. But to wrap the night up after paying and hopping in the car my partner realised we had been charged an extra $30 for a meal we didn't order. Will not be going back again and was very disappointed. We were charged $120 for 1 pizza, 1 starter, 1 pasta...