Custom bucket for delivery. $68.00 + $8.95 1.1km door to door Sat night @ 6:00pm.
Chips not cooked through. 18 nuggets ordered and paid for, 6 arrive and no sauces (ordered and paid for 3). Sauces are the essential other half of the nuggets.
X9 chicken pieces a few fresh and most clearly old, refried and dark, all dripping in grease and just a big, lazy FU by Marion KFC.
Order and pick up from there very frequently, no issues previously, whatsoever.
Call the store not expecting any issues. Shift manager advised that I can pay to have sauces delivered ($8.95), and that I must attend the store with garbage food for proof, and I can’t prove about the absent 12 nuggets.
Offers a store credit for the sauces. I actually thought he was making a juke at first. So rude, aggressive and not properly trained or able to handle simple issue with botched order and refused to provide store email or name of store manager (not Karen).
MARION KFC WE COULD HAVE GONE TO A NICE RESTAURANT / CAFE AT GLENELG WITH MAIN MEALS, SOFT DRINKS, COFFEE AND CAKE WITH PROPER TABLE SERVICE TONIGHT.
Not good enough. Maybe a bad night in your kitchen, but then pour on the anti customer resolution and delivery up of expensive items and refusal to provide any details requested to have the...
Read moreWe waited 27 mins for an order ! I asked 3 times to just cancel my order and give me money back. No the manager insists on putting the order together she said. I saw my order trying to be put together for over 15 mins. The chips were cold and the wraps. And on top of that the order had one wrap with no pepper mayo and of course no one listens and got all with the mayo. All I was told oh we up graded your meal. My son had a burger meal. Larger chips and drink. I don’t want free food I just wanted my order correct and not take for ever. I don’t think that’s too much to ask for. Would I return 🙄🙄🙄 pretty poor tonight ! I’d give u a zero if I could. Bad management. I asked to cancel the order after 25 mins 3 times ! U should just listen. So annoyed and really angry !! And before leaving I had to remind her. U didn’t give me the salad nor the drink too. Like what’s going on. I also have to tell you what goes...
Read morefirst off I'm sad that I had to put a one star as I do enjoy KFC as a treat from time to time. So a couple of issues I had today was when I had gotten my order I had to go back to get my drinks as they had forgotten. Also no tray was given to take the food had to juggle with four orders. Now with the drinks trying to get someone's attention was interesting I called out to the women behind the counter a few times second time I did call out the Young man serving the drive through looked right at me and said nothing not even asking if there was something he can help me with or to the women that was two feet from him. hahaha fourth time lucky she had turned around and helped me with the drinks. I'm sorry that I gave them a one star but I must say that the staff were friendly and helpful and I...
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