Have eaten here many times. Although food is ok the staff leave a lot to be desired. Only several occasions now staff (2 in particular) have been rude and condescending. Today I ordered a pot of tea and a chicken and salad sandwich and,my friend ordered a coffee extra hot and a bacon and egg sandwich. The coffee and tea were delivered and the coffee was luke warm and my friend asked if it could be put in the microwave to be heated up. This was done by a very pleasant waitress and bought back to the table. The bacon a and egg sandwich was delivered and eaten meanwhile another 5 minutes,went by before I approached the counter to see what had happened to my sandwich. I was told that it was just about to be made and I returned to my table. Another 10 minutes passed and the sandwich was delivered by another blonde waitress who immediately started telling me that because we ordered separately I couldn't expect to get my order at the same time. There were no other customers waiting to be served when I approached the counter and just before that the staff were all standing around the coffee machine talking. I started to reply to the waitress but she flounced off saying that it was my fault that we ordered separately and rudely walked away before I could say anything. She needn't have said anything when bringing over the sandwich except I am sorry for the delay. I know good staff is hard to come by but what happened to the customer is always right. Most of the staff here are lovely but this girl needs a...
Read moreWe went here today for a late lunch after 2 pm. The specials and the menu were all still available. It is on flat ground, level two of Westfield Marian’s opposite the travelator. Although it is accessible there is not a lot of room between tables so you may need to move a chair to fit through to get some of the tables. This was not a problem though. I ordered one of the specials which was a Phil. I chose chicken and mushroom and it came with chips salad and a coffee/hot chocolate. This was under $20. It was a very large serve and great value for money. My partner had the lasagne chips salad and a coffee . This was a special for $23. Again a very large serve. Great value for money. The salad was excellent. It included a large variety of salad and included feta cheese. There was also a dressing. You won’t go hungry. A good place to drop off for a casual meal. Note this is in the middle of the shopping centre, so you do have noise from people walking past on either side. Although it was noticeable, it wasn’t that loud that you couldn’t have a...
Read moreExtremely rude staff. When asking for estimate food serving time, manager yelled at my partner "do not talk to my staff like that", without asking what happened. Even if they believe my partner's tone was not good, yelling at us in public just turn a private issue to public, as she was intentionally making a sence. Food were horrible. Waitress threw the dish on our table with a loud bang. Manager or owner were in full on defence mode, do not let customer voice their concerns. We stated we find the service unacceptable, they requested us to leave, even told us to walk further more even we had left their service area, not in the located zone in the Marion shopping centre. Worst service I had ever experienced in Marion...
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