Ramsgate Hotel — Restaurant in Adelaide

Very disappointing - poor quality / falsely advertised meals, poor service and no ambiance / warmth / hospitality.

I came here for lunch with my wife having heard there was a new menu. We live in Grange and had eaten here a few times before.

When we arrived, we were not greeted. I said hello to the lady behind the bar and asked if I could sit anywhere.

We then used the QR code to make our order, which asked us for a tip. I'm usually a tipper (5% for good service) but it seems restaurants these days expect tips for nothing / offering less service.

After waiting 24mins for our order in an empty restaurant, I asked the guy at the bar if our order had come through. He said it was being plated and 4 mins later our meals out ('Golden grain salad' $24; and 'Burger' - angus beef patty... $26).

My wife's salad was quite sad looking and did not contain any pomegranates or currants as advertised. It only had sultanas, a small amount of quinoa and some lettuce leaves, and perhaps freekah and farrow). My wife sent her salad back to the dissatisfaction of the lady at the front, without much acknowledgement or apology.

My burger was a huge disappointment. The angus beef patty was dry, dense and had no flavor whatsoever. Makes me wonder what mince they used - it seemed highly processed but I'm not sure...The chips were ok.

I hope the Ramsgate clean up their act - food and service seemed to be much better last time we were here before the new opening. You would think there would be some kind of quality control, or maybe it was just a bad day. Either way, bad first (new) impression and I don't think we'll be...

What an absolutely shocking experience we had from the moment we stepped into this hotel! As a gift we were given 3 nights accommodation by a niece so we could join her at the Fringe Festival and being last minute this was the only hotel available.

At check in we were advised there was no parking available due to road works and they could not tell us where to park either we would have to sort that ourselves!

We were then informed that the person who booked using the credit card had to be present as we could be scamming and/or using a stolen credit card. We are in our 70’s and had driven from Victoria but our car registration number or VIC Roads photo registration would not do.

We then decided to cancel our booking and we were told we would be charged the entire amount on the card.

So the hotel would not charge using the credit card but would use it to redeem cancellation fee of 100%!! The women could not fathom the irony of this. we phoned our niece to get the cost of our stay so we could pay cash much to our embarrassment.

Eventually to our room no toilet no shower both to be shared, a couple of coat hangers and a bed only. We were fine with that. Arrived from the fest that night at 10pm and the deafening music from the bar below went on until 2 or 2.30am.

We left the next morning and went to a campground in McLaren Vale who being totally booked out gave us a site in the bush after hearing our story and not having anywhere else to go, kind thoughtful people.

A young man said he would see about a refund but we heard nothing at all. Not surprising. We paid $500...

Took my daughter's there on Sunday after she has had a bad experience before, I convinced her to give ramsgate another chance, but that backfired when we all ordered chicken schnitzel and mine was the godfather, upon eating my first couple of bites I should have realised there was something wrong when it felt cold, after 2 bites from the end I looked at my chicken and it was completely raw, I did not get angry but I asked for an explanation, I started feeling that this is not good enough from a restaraunt, the waiter apologised to me and gave me a refund which was a given, but had no apology from the chef, was promised a follow up the next day to see if I was ok but it never happened, even though I gave them my phone number, I started feeling a little sick and bought some medicine for stomach cramps and diahorrea , from my own pocket and had to take the day off work. I'm sorry but the least they could have done was to call me to see if I was ok, very unprofessional on their behalf, I should have listened to my daughter and ate somewhere else. This place is on my blacklist and I will never return there again and I will be warning my big circle of friends to avoid this place. I could easily have gotten salmonella, thanks ramsgate for for calling me to see if I was ok (NOT)..I wouldn't of written a review if I had a call from you guys today as you promised....