When I arrived, an elderly woman (who was part of the staff) sneered at me for no particular reason. When I queried about an item on the menu, she proceeded to roll her eyes.
Not only was she unpleasant when taking my order, but she also misspelt my name (which is common with my name and not an issue) however, the name was condensed to three simple letters, which the old lady snickered and laughed while writing it on the cup. I even spelt it out and said the name to her (politely).
The elderly often complain that the younger generations do not appreciate them, I wonder where we...
Read moreI have been a regular at Crema for a number of years and have ALWAYS found the staff to be polite, happy and welcoming.
To the review Name Name wrote it very much sounds out of the ordinary to my experience and really sounds like a personal dig at one person and frankly out of order to refer to the person as the 'elderly woman'.
Name Name should take ownership for their public comments by actually being brave enough to identify themselves.
Again, I cannot speak more highly of all the staff at this...
Read moreRude & unpleasant service. I've had a few experiences here where I've left with my coffee feeling worse about the day than when I arrived. Arrived for my Hey You order, told them I was there but greeted with a 'you're just gunno have to wait until I finish with this order first'... wasn't pressuring; I was just letting you know I was here a per the app instructions. No pleasantries, no smiles. There are a number of cafes in Barhurst who do better coffee and much much...
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