We have booked Apron restaurant approximately 3 weeks before our stay in Pullman Hotel Brisbane airport for our last day of holiday before flying back home. I informed the friendly staff over the phone about my children’s food allergies(anaphylaxis) and see if it’s possible for the chef to make some food for them.
My oldest is allergic to cashew, pistachio and Brazil nut. My youngest is allergic to egg, dairy and peanut. After 10 minutes I had a call back from the lovely staff after spoken with the chef, they were able to prepare allergen free meals for my kids, gave us few options and meet our preferences(kids are a bit fussy as well).
Therefore, I have pre-ordered the kid’s meals over the phone. Few days later, I received a call from Apron restaurant again and is informing me that the manager is going to email me regards our conversation and the reservation. I simply overwhelmed as to have 2 kids with severe food allergies to eat out is a huge challenge. But Apron has taken my concern seriously and accepted our request so we could have an health dinner on our stay in Pullman tonight.
We arrived tonight, all the staff were aware our booking with their allergies. Once my husband and myself ordered our dinner, they have our children’s entree that I requested, raw carrot and cucumber sticks served very quickly. Soon after, their baked potato chips(handmade potatoes chips), grilled chicken spaghetti with delicious tomato flavor were on the table already.
That really showed us that they pre-organized the dinner and was putting so much efforts for it. We couldn’t be more appreciated more for ever single person of the restaurant. The portion of the meals was a lot and we were all very full.
Before we left, the staff let us know that the chef prepared more food for our kids, and if they are hungry later please let them know and they will have it ready for us. We were the super lucky customers tonight with all the cares we had. I highly recommended people to dine in at Apron restaurant. Especially the person who has food allergies, they are very professional and willing to help.
I will definitely visit Apron restaurant again when we are visiting Brisbane next time....
Read moreMy flight was delayed and I arrived at the restaurant at 8.30 PM - just in time to order the meal I wanted. I go to the counter and ask for a seat, place my order. Straight away the manager looks at my feet and says I’m not allowed at the restaurant because I was wearing sandals (and, by the way, also a beautiful dress that he didn’t pay attention to).
So, I say “ok thank you” and turn around. However he stops me and says that I was able to sit at the bar area. Cool! I place my order, ask for some water, sit and wait.
The water never came… after more than 30 minutes (it’s 9.15pm now and I am literally falling asleep after a long day at work) the food hasn’t arrived out either. I walk back to the counter to check on my barra, still 6 minutes to go. So, I ended up cancelling the order, no food in my belly and just went to bed.
The place is fancy but not efficient. I’m sure the food is not too bad, but next time I’ll just go next food and...
Read moreExcellent restaurant with best food, best services and atmosphere. The Wagyu beef with pasta I ordered was fantastic. The fish was really good too.
The star of the show was undoubtedly the Wagyu beef with pasta. Wagyu beef, renowned for its marbling and tender texture, is a true delicacy. The restaurant's masterful preparation showcased the beef's richness and succulence, perfectly complemented by the flavors of the pasta. The dish likely left you savoring each bite, as the beef melted in your mouth and the pasta provided a satisfying, al dente texture.
Overall, it was an unforgettable dining experience at this restaurant. The combination of Wagyu beef with pasta, fish and lamb dishes, oysters, and delectable starters speaks volumes about the restaurant's commitment to culinary excellence. Such a memorable meal is a testament to the chef's skill, the quality of ingredients, and the attention to detail that goes...
Read more