Do not go here. Went here for breakfast with our child. While he was sitting almost silently on my lap, I let him play with a packet of sugar when the waitress came rushing over and snatched it out of his hand after instruction from who I can only imagine is the owner. Saying he was going to āruinā it? We paid $6 per coffee so even if he did āruinā one packet (which he didnāt, he simply had it in his hand), it would have been no more than what we could have used as a customer. Immediately walked out due to the rude staff and how they interacted with us. No clue on customer service. Donāt bother if you are parents with kids.
Edit:
How incredibly childish for you to go on such a tirade about our review, it mirrors the exact way you treated us in store. At no stage, did our child ever touch one of your āpreciousā porcelain holders, he had a sugar packet in his hand that was snatched away by your waitress.
We were sat at the two person table as soon as you walk in, not a 6 person table so maybe get your facts right. I recall because my toddler had to be sat on my lap as you do not have high chairs and there was no where else for him to sit. And we actually did not order the coffees only, we asked to sit in for breakfast and had our menus which we only decided against ordering after the way we were treated.
All reviews to a business are ārelevantā when they are someoneās experience with your establishment. Your ability to work at full capacity should not be taken out on customers. We both work in retail and completely understand when places are short on staff however the way we were treated was not a reflection of being short staffed but actually just rude people who clearly do not appreciate having children in their establishment. Next time someone leaves feedback on your business, consider not trying to excuse the behaviour with a lengthy response trying to make them look like liars and maybe just apologise for their experience and move on. This would speak much more highly of...
Ā Ā Ā Read moreHave been coming here for many years and I find that each time I come here the staff get ruder and ruder. Came here for a meeting with colleagues (my choice !) and did not feel like a coffee as I had made one at home. Was sharing a muffin with someone and a waiter approached me and told me that 'if you sit in our cafe with people, you are not allowed to not order something'. I understand that it is a small business, however, considering I was eating a meal which I was paying for I find it extremely rude and shows a complete lack of hospitality and social skills. My colleagues and I were actually appalled and it made the entirety of the breakfast extremely uncomfortable. The 'victimisation' in the replies to negative reviews on this Google page also displays your lack of willingness to take on feedback and learn from mistakes. I agree with every other review on here that the food and coffee is great but I also agree with the points made about the rudeness of the staff. Considering I am a 'regular' but still continue to experience rude behaviour, I do not think it's okay. People try to stay loyal to your cafe (and similar) but it is hard to do so if the arrogant and impertinent behaviour continues. Take this review on the chin and use it to improve your customer service to ensure people like me continue to come back to your beautiful cafe without the passive-aggressive and uncomfortable vibe. No one should feel like they are walking on egg shells when they are dining in at your...
Ā Ā Ā Read moreI stayed up the road for a conference and needed a local Cafe that wasn't $28 for breakfast like the hotel was advertising.
Sisco was nice and close but there were a few items I'll bring up. The menu is pretty limited (see uploaded photo) unless you build your own. There's only three ish hot dishes for brekky. Extras are all pretty expensive ($5.50 for bacon, $5 for avocado) and it's fair to say you pay for quality produce, however if you are after a $16 big brekky this isn't the place.
I had the scrambled egg and Tom relish on toast with added avocado, along with an flat white. A basic coffee and effectively eggs on toast with some avoc set me back about $22 bucks.
I've paid more, and had lower quality food and coffee in the past, but it all comes down to what you're after. Is probably take the wife here for a 'nice' breakfast, but if your after a cost effective feed then look else where, after all, for an extra 6 bucks I could have had the hotel buffet, all you can eat hot, cold, coffee etc. Oh and they aren't open on a Sunday, perhaps Sundays aren't busy but I thought a cafe in the city would be open on weekends. I rate...
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