I recently dined at Lanterne, and my experience was far from satisfactory. The atmosphere lacked any sense of warmth or comfort. Adding to the disappointment was the poor customer service; the staff seemed disinterested and inattentive throughout the evening.
The degustation menu was particularly underwhelming. The portions were exceedingly small, leaving much to be desired in terms of value for money. The chicken dish was especially not pleasant, with a texture and flavor that were completely unappetizing. The lavender dessert was equally unpleasant, offering a peculiar taste that did not sit well. We both didn’t touch our dessert at all and none of the waitresses asked why.
To make matters worse, our desserts were served in coffee cups, which differed from the presentation given to other patrons. This inconsistency only added to the feeling of neglect and subpar service.
Overall, my visit to was a thoroughly disappointing experience that I would not recommend to others.
*Quit update:The way the reviews get dealt with is proportional to the level of customer service provided. Instead of taking reviews as an opportunity to improve, it seems that everyone comes from the hospitality environment and they want to judge them! Such a bad approach and...
Read moreChef Aravinth welcomed our family on arrival. He had worked with our son Antony McNeil in Sanya at Ritz Carlton for 5 years. We were keen to reconnect with Chef Aravinth at Lanterne Rooms in Canberra and enjoy his tasting menu. If you're looking for Malaysian Indonesian cuisine in Canberra, Lanterne Restaurant is a must-visit spot. Chef Aranvith is a true master of Nonya cuisine, and it shows in every dish he creates. The ingredients are always fresh and high quality, resulting in dishes that burst with flavor and texture. But it's not just the food that's exceptional - the service at Lanterne is also top-notch. From the moment you walk in the door, you'll be treated like royalty by the friendly and attentive staff. Immediately enquired about food allergy, and, accommodated their crustacean allergy with alternative dishes. Overall I highly recommend Lantern Restaurant and Chef Aranvith for anyone looking for an unforgettable dining experience . We will return for...
Read moreOur daughters’ arranged a gift voucher for us to dine at the Lanterne Room. We decided to get a takeaway and made a choice of a banquet for 4 people which cost $195. We received: 3 containers of boiled rice, 2 containers of baby spinach leaves (no dressing or additional vegetable), 12 prawns, 1/2 duck breast, 6 burnt sticks of meat (no idea what meat), 6 pieces of cooked eggplant, and 1 appalling dish made up of chickpeas, lentils, 2 carrot pieces and a very unsavoury flavouring that smelled like a heavy metal. I believe that this was terrible food and was absolutely abysmal value for $195. I’m sure that our daughters’ would have been very disappointed! I believe that the restaurant thought that a gift certificate did not warrant edible food. ...
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