Domino's Pizza Esperance — Restaurant in Esperance

Disgusting service tonight at your Esperance store. pizzas arrived an hour after ordering, the store was busy so understandable, but the whole order was cold and due to having seafood on some and small children we chose to bin it rather than take the risk. your pizza boxes state 100% money back guarantee if unhappy. I was told it we wanted a refund then we had to return the whole order. when I told them we had put it all in the bin we were told they would send a driver to retrieve it from our bin and take it back to the store and this was the only way we would receive a refund due to " fake complaints". never mind the fact were in the middle of a pandemic this is just absolutely disgusting! The polite young guy I spoke to was only the shift runner and was told all of this info he passed into me by...

The food was good overall but had the worst experience with the staff. One of them messed up an order little bit and we was asked them to rectify the same. The shift manager at the time was very rude post the request. I was causally chatting to a staff member and she came to me and rudely asked what the issue was when there was no issue and then she asked me not to come to the place again. She is definitely driving business away with her angry and rude attitude. The owner should definitely look into this. We were at the store on the 6th afternoon around...

I had mixed experience with this Domino’s store. On our first visit the service was beyond every expectation and just spotless. Such friendly and competent young guy! On our second visit the lady at the counter had obviously no idea about pricing and offers. And not even her co worker could help out. We would have been way over charged if not explicitly explaining them their own store specials and how to properly price a self designed pizza. This 15min discussion was very unnecessary and...