Firts night dinner. Tasty food. We had chilli prawn pasta and steak while the kids have kid meal (Hawaiian pizza with chip + ice cream + soft drink for $25) My husband booked online and he had to reserve 2 tables for 4 of us. We arrived a lady waiter told me that don't book online, no good booking system online. It's better that I call their receptionist or book direct with the restaurant. So when I paid for the meal, I have asked her to book us back tomorrow night at 7pm. and I asked her 3 times as if I knew it's going be a trouble later on because she did not give me any card booking or text message confirm booking. She said and wrote on a back of her receipt our booking for Tomorrow and keep saying I have booked for you guys tomorrow night.
The next night we came back from the ski and arrived early so I came to ask the receptionist and was told there was no booking and blame on the staff that she should not book for us because they have a wedding on tonight. She was not apologies for the staff mistake and told me The staffs here are changed every day!!! So I guess the staffs don't care about the service because they know the guests are there for short stay and they won't meet again on the next day. The receptionist said it's only 5.30pm and gave me a list of other restaurants to go. terrible service!!! If we knew that we would eat at the mountain or elsewhere and would not come straight here after the ski. The kids were tired and hungry and got told we have no booking for dinner tonight!!! very...
Read moreMy partner booked this restaurant as a surprise for our anniversary. A beautiful intimate restaurant with a fireplace as the centre focus of the room.
Ordered the calamari for an entre, it was possibly the best calamari I have ever had. Super light on the batter and the sriracha Mayo was a perfect start to the dinner. For mains we ordered the scotch fillet steak and the whole rainbow trout. Absolutely gorgeous.
BIG shoutout to the bar team for accomodating my order for a Charlie Chaplin cocktail. Even though they didn’t have any apricot brandy I was more than happy for them to experiment with the drink and I was BLOWN AWAY !!
We shared the sticky date pudding was the highlight of the night, along with the most friendly staff I have encountered in a long time. I didn’t catch her name but the young girl working on Monday 28 June was so lovely and made conversation with genuine interest.
Definitely returning and going to try out the...
Read moreWe visited for dinner as a group of five. I have rated the atmosphere as low mainly because finding a park is a nightmare. All the parking at the resort is for guests and unless you can find one of 5 spots right in front of the entrance you are out of luck. There is grass parking at the end of the resort however you will need a 4WD to get in and out and there is a risk of getting bogged if there has been rain.
The food was pretty good and I would recommend the chili prawn pasta and the duck. The Korean chicken, however was super spicy, and it should probably say that in the menu.
The service was excellent and the staff were all friendly and efficient.
Overall a pretty decent experience, however I will only be returning when I'm a guest at the hotel, so I have...
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