Kingscliff Beach Hotel — Restaurant in Kingscliff

My partner and I came here on Saturday night to see a new band called Raw Ordio. We thought it was important to support the venue by eating there and having a few drinks. The band was great, but unfortunately the food was so bad that it made me violently ill. At the time, I didn’t want to spoil the night by making a fuss, even though I had never seen such a small sliver of steak on a steak burger before, particularly a $25 one, and it was presented in a sloppy, unfinished kind of way. Deciding not to cause a scene, nevertheless I ate it. Within an hour, I felt unwell and we needed to leave. The next day, after spending most of the night vomiting, the manager dismissed me when I told him that the steak burger was presented in an awful state, tasted terrible, and then had made me extremely unwell. We were able to identify that it was only the steak burger that had made me sick because it was the only food all day, that my partner had not eaten. We had shared everything else. The manager didn’t care to acknowledge how sick his food had made me, how badly it was presented nor how awful it tasted. He had no desire to refund me even the amount for the steak burger, even though it had made me so sick. He promised he would investigate and contact me the next day before we left at 10 o’clock, but he did not. We ordered chicken wings, ($18) a cheeseburger ($24) and a steak burger ($25) The wings were quite good, the cheeseburger reasonable, and the steak burger was barely edible. My biggest concern was that the manager seemed to not care at all how his food was presented or how it had affected a customer. We...

SOOOOOOO DISAPPOINTED with how we were treated today!!! We booked a table for Oktoberfest dressed up and came to enjoy our Saturday. The bar girl Alex was very quick to take our photo and welcome us however after one hour she instructed us we were “cut off” we had consumed ONE beer!!!! We spoke to Nat (the manager) about this who apologized and shouted us a round of drinks to say sorry. After these drinks we left went back to the caravan park got changed into warmer clothes and came back. Alex at this point got the security to come over to us and kick us out saying “we have already been removed from the establishment” which is a complete lie and a joke. To be treated SO rudely and poorly after spending so much money and time to come to Kingscliffe Hotel is not only degrading and sad it’s absolutely disgusting.

We are very disappointed with how we were treated today and cannot believe how your ‘manager’ decided to belittle us and kick us out. Please go back through your security footage to check that we were definitely not kicked out or “removed” we were not intoxicated or did anything wrong and came back as we had fun and wanted to continue our fun. One of the members of our group works in the legal system and you will be hearing from her very...

Kingscliff Beach Hotel Shout Out 📣📣📣 Incredible Service Should be Shouted Out

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🌟🌟🌟🌟🌟 Five Star Review Should be 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Ten Star Review

The staff here went above & beyond for us a couple of days ago Mark our Hero THANK YOU 🙏🙏🙏

✅ Amazing Staff ✅ Great Food Our heartfelt Thank You goes to Mark For your honesty in holding our lost bag 💼

And the story goes… We had the absolute pleasure of arriving in town late after lunch & ordered a 🍕 Delicious Gluten free Pizza to start our long awaited weeks holiday Accidentally my husband left his man bag under the table which contained all his 💊 pills he needs to take daily for his health As well as all our holiday 💰 Cash

We offered to reward Mark but he declined What goes around comes around You are one of those wonderful humans walking around the earth doing Random acts of kindness You have made our holiday 🙏

🙏 Thank you to the wonderful people that handed this in 🙏 Thank you to all the staff for your honesty 🙏 Thank you to the The Kingscliff Beach Hotel

It’s so comforting to know that there is so many honest people out there in the world 🌍 doing ransom acts of kindness like Mark Thank-you Kingscliff 🏝️ Beach Hotel 🙏 We will definitely be back Looking forward to Sundays live...