Selecting one star, as there was no option for no stars...
Where to begin...it's been covered about 50 times from other folks, but let me attempt to articulate this slow motion train smash.
Placed order, only one person in front of me, no one behind me. Lady who took the order already looked confused, but given the simplicity of the order, figured all was understood.
After a few minutes I realised, they process each order in the exact order they were received. So if there are 10 people in front of you getting cooked meals, and you order a cold salad from the window, you'll be waiting in spot number 11 despite there being no cooking required...
Fast forward 40 minutes, I go back to the counter and ask why there have been 6 people who arrived after me that have been served their meals...she looks puzzled, checks the orders, realizes she hasn't even started to cook the meal, then tries to blame the other cook, then looks at me and starts ranting like I'm somehow the one at fault.
Another 15 minutes go by, and we have our food. No apology, no acknowledgement, just a grunt from the nasty bag behind the counter.
We get home, and just when we thought the fun was done, it starts all over again. If you were to carbon date that fish, I'm quite certain it was from the cretaceous period...nothing like the sweet taste of freezer burn!
My wife elected for the crumbed fish thinking it was a healthier option...had a chuckle when we saw that the 'crumbed' fish is actually battered first, then rolled in the crumbs, so it's actually a double-whammy...sorry wifey. When we cut into the fish, the batter on the inside was still raw (see picture), and the crumbs on the outside were burnt.
To add insalt (yep, intentional) to injury, we then realise she forgot to add salt to the (bright yellow!?) chips.
In short, a disaster from start to finish, and bloody expensive for the quality of food we received. Do not waste your time on this dump - food and service is a joke!
The only saving grace was the Golden Gaytime we purchased at the mini mart during the 50...
Read moreMy partner and I came here two years ago and it was awesome. Amazing salads, amazing fish. Super fresh and so tasty we ended up coming here 4 times on that trip. Tried again last night, the woman serving us was surprisingly rude for someone who is working FOH. She greeted my partner and then proceeded mid greeting to laugh amongst her colleagues behind her, barely even paying him notice when trying to place an order. She was blunt and cold. The food took a good amount of time to come out and once it did it was extremely disappointing. Fish (Barra) had an overwhelmingly fishy taste which is usually a sign that the fish is either old when cooked or farmed. Chips were soggy, no salt added so once we received our order we then had to wait another 5 minutes to get the attention of staff to ask for salt. Salad was soggy and had no dressing. So so disappointed. Dinner of two fish and chips with salad came to $50 and I didn’t even eat mine. Felt like I got ripped off, for sure this experience has made me decide to not return. It seems like a possible owner change because this place used...
Read moreFirstly, like many of the reviews here - if I could give zero stars to this over priced poor quality fish and chip shop I would. Plus scammer behaviour by the women working there was appalling. The cost of our already expensive meal was inflated by them adding items I had not ordered onto my bill. When I questioned this following payment the women working there tried to insist I had ordered the additional items, then when I insisted I hadn't and was backed by another family member also present, they then pretended to not know how to do a refund on the system. When I refused to just let the additional charge of $12.50 go they pitifully drew upon a bag of $2 coins labelled 'tips' so I'd feel bad. It was a scam. I wasn't falling for it. Don't give this place your business and if you go there because they are taking advantage of being the only fish and chip shop in the area make sure you check your reciept very carefully because I'm certain they are skimming money off every order. Shame on them for taking customers, especially...
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