Hi I am Basit, i work as a delivery person with UBER in Launceston Tasmania. Today I got one delivery form Hungry Jack's Burgers 1-5 Shamrock St, south Launceston TAS 7249. I was there at 2:50 pm to pick up the delivery order I don’t know the name of the lady, she gave me the order and I asked her that I want to buy frozen Fanta for myself as I am thirsty. She straight away decline to sale me the frozen Fanta. And told me I can’t buy it as I have to go straight to customer for delivery. I told her i am thirsty and what you doing is inhumane. Then she told me that its in your contact that you can’t buy any thing for yourself while delivering Uber eats order. I left the store and went to office work to print my contract copy to show her where is it written that I can’t buy something to drink if i am thirsty while doing Uber eats delivery. I went back took and copy of my contract with me to show her. I gave my Uber eats contract to Manager/ team leader and he told me rudely to leave. If it is your restaurant’s policy that they can’t sale to uber eats driver she Should have told me that not that its in my contract with Uber eats that I can’t buy a cold drink if i am thirsty. Even though if its your restaurant’s policy than it’s inhumane. What I think may be staff in that restaurant is racist. Thank you and I hope it never happens to...
Read moreI feel I must write this negative review this time after already having had three previous terrible experiences with Hungry Jacks at this location. We always go through this place on our way back to the coast as we are rushed. However, we often seem to leave Launceston quite upset with our experience st Hungry Jacks. On two occasions, I ordered the chicken burgers with extra toppings and the order came without them but were clearly charged on the bill. Next, we were so rushed that we thought of trying the drive thru window and it took so long that we ended up leaving it an parking the car to walk in and order. We sat waiting in the car probably over 10 minutes while it took us only 2 minutes to get it ourselves. Finally, the worst part was our burger today. My husband who only ever orders the traditional whooper with cheese had a pretty raw burger, clearly red and uncooked. We had to throw it away as it even smelled awful. Mine tasted just as soft and soggy as the bad ones we have had before. Obviously, this was not the first time we have had a terrible burger but this time it was a raw burger!. We had ordered whoopers before and they had been very soft before and not crispy and smokey as they should be. We have had enough of the service and quality of burgers at...
Read moreI really dig Hungry Jacks, I just can't get it all the time as it is a destructive creature of force and chaos that curses visits with irregular pit stops. The bacon deluxes are solid, even if they look like a drunk chick mangled the wedding cake, the fries are awesome until 1 minute after they are served and stone cold, maybe its the oil congealing and rendering the flavours inert. I love their chocolate thick shakes, best thick shakes compared to the golden arches. Although, I feel like its something in that wicked concoction that stirs the evil inside me and pushes me to the throne for quiet contemplation and light agony. I can't speak to the cleanliness of the store, it is different each time I visit. Eating in means you must submit yourself to 6 alarm clocks going off in syncopation, the buzzers and whirs so the food construction teens don't forget about the steamed burgers and nonsense in the boxes. It isn't what I would call relaxing, I recommend taking it away to guzzle and stuff your face in the cool shadows of the car park, hiding your shame. Otherwise, Hungry Jacks is pretty good. Mostly edible. They should really add more sauce to the double whopper though, its like trying to chew up two...
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