Hungry Jack's Burgers Loganholme

I’ve been going to this Hungry Jacks for 7 years and after today, won’t be back.

The service is usually fine and so is the food.

Today however, I purchased 2 frozen cokes from the drive through after my visit to Bunnings.

The girl handed me them in a cup tray but one had huge frozen coke chunks stuck to the outside of the cup. She clearly did not understand I would not want frozen coke all throughout my car because when I asked her to wash the coke off the side she didn’t bother to look at the cup at all - and proceeded to wipe the already clean side. I pointed out thats not even the side that has all the coke on it so she huffed & puffed and grabbed a spare cup to put over the top. She handed me the frozen cokes, sighed & rolled her eyes. Sorry I dont want frozen coke all over my car.

I said, “Sorry was that such a difficult task?” She rolled her eyes & closed the window on me.

Coming from someone who worked fast food for years in my younger days, please realise that you are employed to provide an enjoyable food & drink experience for your customers. It’s not a difficult job and you should leave if you’re unable to do so.

Fair enough there’s coke all over the cup - you guys are trying to be quick and people make mistakes. Totally fair. But if I politely ask you to clean it before it gets in my car, I shouldn’t have to feel like I’m in the wrong. It’s Sunday, I’ve got the weekend off with my partner & this is not the sort of service I should have to put up with!