Gong De Lin — Restaurant in Melbourne

Just happened to meet a racist waitress. I’ve been to this place many times since 2016. The food and service was always on great standards, until today. I wanted to introduce this vegetarian restaurant to my friend, we went in, an Asian girl greets us, and I politely asked(in Chinese) if we could sit next to the windows. She said we cannot because apparently that seat is booked. We sat down somewhere else and ordered. Afterwards I saw another waitress(also Asian) moving two white guys(who were already sitted somewhere else) to that empty table next to the window. Weird. Since the first waitress told me that table is reserved. So I talked to my friend in Chinese asking why did she moved those guys there? We soon chatted other subjects. After 30 seconds of our conversation. The Asian girl suddenly stood in front of us and told us in ENGLISH that because the guys ordered too much food so they can use the table next to the window. Her voice was bit loud(probably wanted other customer to hear it?) and rude.What the heck? If you can understand Chinese and what I was saying, why don’t you just tell me in Chinese??? And why the hell would you eavesdrop on other people’s conversation??? The way she handled the situation was super unprofessional and stupid. I later confronted her asking why she would eavesdrop our conversation IN CHINESE and talk to us in english(i know that she is able to speak Chinese fluently) it felt very offensive. She only responded that she didn’t listen to our conversation and she thought we didn’t speak Chinese. Then why the hell would you jump to our table and suddenly speak about that window seat? We ordered three dishes and two drinks. The table was also bit small for us but you didn’t say anything about moving tables for us. Honestly I think she only helped those guys to the “reserved” table because they were white. I feel offended and saddened cause I really did like this restaurant. I’m never...

Visited the placed for the second time. The staff was just chatting amongst themselves while I come in and I had to walk up to grab their attention. We ordered the pancake and the hot n sour soup for entree. Three mains plus a fried rice, and a pot of tea. The tea was really bland, it taste like it only had few leaves in there. The young waiter brought the soup out and literally just delivered to our face when there are space on the table. We questioned the corn soup was not we ordered. I bring up the soup back to him, he took it and put it down again and said the hot n sour soup is coming. We were like why? We only ordered one soup. We had to raise our attention to the other waitress who seem like she knows her stuff, and she only said “oh really? That’s not what you ordered?” And took the soup back. The pancake we ordered was also very plain - as a panfried piece of dough… no flavour no additional garnish. When mains come out, the did the same thing by brining the dish to our face rather than finding a spot to put it down on the table. The service was surprisingly poor. That was really disappointing. The food were overall below average. The hedgehog mushroom taste like from the can and it was not soaked properly. We ordered a szechuan sauce potato stir fry, and there was only potato in it, this dish was $19.80 for a dish with less than one potato. The sweat and sour pork was probably the only dish that is about average if you consider quality vs price. I am not a very strict vegetarian for myself, and I could say I cook better at home than dining experience here. We were really excited to dine out only to go home with disappointment. Gong De Lin really have to up your game in terms of services and food quality. Not sure if I will visit again in...

Extremely disappointed in the service we "recieved" last weekend. We made a booking early that morning and we arrived 5 minutes early. We waited for our table and within 10 minutes the 4 of us were seated in a booth. But that was short lived as 20 minutes later, thinking they were coming to take our order, we instead were asked to move to allow a larger group to sit in the booth..... ? ... ok... No worries, we understand you want to cater for groups so we happily moved. Still ready and waiting to order now at our new table, we had to get the attention of staff as no one was serving us. Once we got the waitress attention, ordering seemed promising as she knew the item numbers by code and our drinks came out fairly prompt. We were then given 3 bowls for the 4 of us and told another was coming as we sat patiently awaiting out food. Not only did the 4th bowl not arrive, but as we watched new people be seated around us, it became more and more packed. We waited, waited... the new people were all being served before us, we even saw meals we had ordered, be served to those who had been seated 30 minutes after we had been! What was going on? We went to ask someone and were told someone would check. We never heard back and an hour passed with no food and no communication. Ridiculous! We had to leave hungry to get to our show and the waitress had the nerve to ask us to pay for drinks, 2 of which weren't even opened as we were waiting to have them with our non existent meals!! This place cannot handle the number of people they took on that night and no matter how patient or polite you are, trying to get any help or attention...