Hightail Bar — Restaurant in Melbourne

Went to trivia night tonight in a large group and one of my friends ordered a serving of chips. The aioli sauce served to us was in too small of a bowl so I went over to the hightail grill kitchen area to ask for extra sauce and the whole kitchen staff was extremely rude. Immediately after I went there they all stared dead into me and gave a lot of attitude and said that they dont take anymore orders. I asked if I could get more sauce and a lady from the kitchen came out and said "you actually need to pay for it" in an extremely rude way and gave me dirty looks. I understand when workers want to finish up when the kitchen closes but I didnt think that asking for a small portion of sauce isnt a huge task, furthermore, I didnt have to be spoken to in such a rude way, especially when I havent been rude to any staff. For customers to be treated like that is highly unprofessional. Definitely ruined trivia night for me. Would not recommend ordering any food from...

Came out for our first lunch back in the office with my small team (just the 3 of us), we thought a good relaxing quick pub meal would go down a treat. Unfortunately things went down hill from the moment after we ordered, we were the first people in the bar but the table(s) were not very sticky and seemed like they had not been wiped down. After a 40 minute wait for our food and seeing others who ordered 20 mins after us being served the same food we ordered we thought we needed to ask what was happening ....... They forgot to submit our order to the kitchen which was slightly odd considering there were not many people there you would have thought they would have noticed. Eventually 55 mins after our initial order our food arrived, I ordered the Parma and was left feeling thoroughly disappointed as it was unseasoned and really flavourless -...

Attended for a work function, where the location is close to CBD free trams or a brisk walk slightly uphill if you're so inclined (heh). The staff were great and beverage options lovely.

I won't rate the food as I picked up one catered duck appetizer thing not realising it had coriander (ew) and I never picked up anything else. I'm a country girl with simple country tastes, but I'm sure it was good.

That being said, as a country bumpkin, cities do confuse me and my simple brain. For an address in Collins St but an entry in Batmans Hill Ave, I was lost trying to get in. Perhaps some simple, eloquent signage like "Hightail Bar This Way" would be ideal. To be honest loads of colleagues came from the other direction so the Collins St doors might have worked but the email I had eluded away from it, so...