KFC The Glen — Restaurant in Melbourne

Oh, joyous day! Let me regale you with my enchanting tale of enchantment at KFC The Glen—an establishment that has left an indelible mark on my soul. Prepare yourselves for a magnificent review that captures the essence of my unforgettable experience!

Now, where do I begin? Ah, yes, the food quality. It is with great pleasure that I announce that I had absolutely no qualms about it. Bravo, KFC, for consistently delivering on that front! However, my two-star rating is dedicated to the awe-inspiring spectacle that is your service. Oh, how I yearn to relive those mesmerizing moments!

Allow me to share a fascinating observation—I am convinced that KFC The Glen operates on a completely different time scale. For those brave souls who dare to enter, be prepared for a journey reminiscent of a marathon dental appointment. Yes, dear friends, you may very well finish having your teeth checked before your food graces your presence. How exhilarating!

May I offer a humble piece of advice? Please, I implore you, do not—under any circumstances—order from KFC The Glen on an empty stomach! The wait will test your patience like never before. But fear not, for I have devised a foolproof survival strategy. Arm yourself with a captivating book, embark on a shopping spree of epic proportions, or perhaps even contemplate the meaning of life. Return 20 to 30 minutes later, if fortune smiles upon you, and there lies the possibility—yes, the possibility—of your long-awaited meal being ready. Alternatively, cling to that book for dear life and let the saga continue as you wait, for time is of no consequence in this wondrous realm!

In conclusion, dear readers, I beseech you to approach KFC The Glen with caution. Cherish the experience of enduring the most extraordinary wait time known to humankind. And remember, it is not a meal you seek, but the joyous anticipation and the irreplaceable moments spent in the company of a riveting book.

May your gastronomic adventures be filled with splendor and patience!

With a dash of sarcasm and a...

Absolutely the worst experience ever! Unbelievable. This is the first time I've given a restaurant (even a fast-food place) a poor rating and complained about the services I received. After placing my order, the service guy handed me the order, but they forgot the Zinger Stacker burger. That's alright; I totally understand (even then, they were only preparing for two orders). I waited for 10 minutes, and they informed me they no longer had the Zinger. Could I change it to a Double Tender? I agreed, no problem. Then, after another 10 minutes of waiting, no one gave me my order, and when I asked, they inquired again if I could change to Double Tender. I was literally speechless. Finally, after 20 frustrating minutes, I received my order. But, they didn't mention that I should get a refund for the price difference between the Zinger Stacker and the Double Tender. The Zinger Stacker costs $11, but the Double Tender is only $5.45. When I went back to them, there was no apology; they simply asked if I wanted a refund.

I requested a refund, and a lady came out, asking me to tap my card. I did, and she said, 'All done.' As I left and checked my bank app, I realized I hadn't received a refund; that lady had charged me the amount instead. Returning once more, they didn't apologize but went through the refund process, asking me to tap the card. Up until now, the refund hasn't shown on my bank statement.

I don't want to complain about the service; I mean, come on it's KFC, fast-food restaurants. However, the way they treated me, at the very least as a customer, is absolutely...

Am surprised to see the rating stars for this KFC branch. This use to be my 1yr olds favourite Nuggets & fries destination but it’s not anymore.

I am a single mum and work hard for my every $$. The customer service at this branch is horrible. And to the Lady Manager (not sure) with nose pins and etc) tell her that customers are always RIGHT. We ain’t coming here asking for free food and whinge, we pay our hard earn money!!!

I’d order nuggets fries & 1pc original recipe chicken, pay $3.50 and we get this tiny bones to chew on. What on earth you expect for an adult tummy to fill up with this bone piece? I am sure a better piece can be served if it’s a single piece buy.

When politely asked the staff if they could give me another piece like breast, the reply: we only have that !!!! And than the lady tells me that I’ve actually changed my mind?! But how 👿

To my surprise, I went back again, and ordered the same thinking they will serve me right this time, but NAH ….. she saw me and gave me the same tiny piece of this bones to chew on again. Bloody hypocrite!!!!

I paid for what I felt eating, only to be disappointed with their service and when we complain, we get to hear back things from this so called workers !!!

Get your staffs attitude right. And to those school tiny boys, pull up your socks and serve us right and with respect...