I’m writing this review having just stepped out of this restaurant as my family and I received the most appalling service we’ve ever experienced.

We were served by a lady called Ash and she was so disrespectful and rude to us. It was my mother in law’s birthday dinner and we brought a cake with us and asked to store in their fridge, so she knew it was a special occasion. Despite this, she was so dismissive and rude throughout the meal which progressively got worse, and when we had finished our dishes and before we could ask for our cake, she brought the dinner bill to us. It was very clear she wanted us to leave asap.

The bill was charged wrong twice which, we pointed out, and when she finally passed the corrected bill to my husband she did so in such a disrespectful way - with one hand while walking past and without a word. Anyone who has visited Thailand as much as my family and I have know that the Thais are the most hospitable people - this clearly does not apply to this establishment.

At this stage in the evening, my family and I were very distressed, and I asked the sever for her name. She told me, and I informed her in a calm way that she had been rude to us all evening. She looked back at me then immediately walked off without a word. My family and I left with a very sick feeling in our stomachs.

No guest warrants this type of treatment, and this situation feels even worse given I chose this restaurant for a special occasion because of the positive reviews. Absolutely taken back and upset.