Mail Exchange Hotel
Mail Exchange Hotel things to do, attractions, restaurants, events info and trip planning
Plan your stay
Posts
In-Depth Review: Start of Service 5/5 *Greeted by the security guard at entrance. Surprisingly he is very friendly, first point of contact with a friendly approach gives you a welcoming vibe. Very good service. Food 5/5 *Wagyu Burger: Surprisingly for a hotel/gaming pub restaurant, this burger was really good! Bread was not too soft, not too hard or dry, cheese was a nice choice for the soft, yet tasty seasoned wagyu patties which were great in flavour. *Pides also were generous in portion and were excellent in taste and filling. * * Value 2/5 *The cost of the wagyu burger was almost $30, came with chips, was on the steep end of the price range, however you do end up full after the chips and the burger! *Pides were $17.5, also on the very high end of the spectrum in terms of pricing. Atmosphere 5/5 *A darker themed bar which includes pokies, seated table restaurant, lounges, friendly security. I'd bring colleagues or friends or even dates here. Very versatile venue. End of Service 5/5 *The first and last point of contact is the friendly security guard, along with the excellent food service, I'd definitely be back here. I was here for about 1 hour waiting for colleagues and you can kill time here and be in your own zone or be with friends. Overall 5/5 *Based on the above criteria, this venue is 5/5 for its versatility, able to go alone, or in a group or a date with great food, fun pokies and great service. Well done!
Dan TDan T
10
Food was serviceable, the burger was definitely better than my previous experience with the parma. Great proximity to public transport but atmosphere is lacking as the dining area is pretty dead (though the gaming area is buzzing) Update We were back at Mail Exchange tonight for dinner pre attending The Lume and I was seriously disappointed. I ordered what turned out to be probably the worst parma I’ve ever had, definitely processed style chicken you get from the Coles deli with some terrible out a jar sauce on top. I didn’t even eat half of it. The chips fared better and were nicely seasoned but some were chunkier than other others and the fatter ones weren’t as well cooked. The only positive I’ll highlight is the security guard was the most vigilant I have ever seen any venue be in checking covid vax and even asked for my ID to confirm it matched my certificate Original review Having worked practically opposite this place for years I've eaten here on many an occasion. While the menu is pub food the interior is not too bad inside with the pokie machines kind of segregated to one spot and the dining room relatively uninterrupted by their neon gleam and electronic dinging. There's also an escalator inside (random). I generally order the salt and pepper calamari which interestingly comes with a spicy pineapple dipping sauce. The portions aren't the largest but I'm pretty sure I eat way more than a normal person should so they are probably the correct nutrition sizes. The reviews on here are fairly scathing but remember the type of establishment this is. I think it's perfectly fine for pre football drinks or dinner and given its proximity to Etihad stadium I do believe that's exactly how it's treated
Foodie Files MelbourneFoodie Files Melbourne
10
Yum! I love this gorgeous old building with original steel beams inside. The hotel is in the basement, but it’s not dingy. Although it’s an extensive place with many places to eat, drink and meet, it’s intimate and welcoming. The food was absolutely delicious. The pork cutlet was juicy and not dry. The pasta was very flavoursome, both meals were. Cooked to perfection. Good choice in the menu. Staff were very accommodating, even though we walked in with the after footy crowd. Best to book if you have a large crowd. Cool event room (with window to the street traffic) and pokies are available too if that’s your thing.
Shell BelleShell Belle
10
I have walked past this hotel likely hundreds of times and have only just gone in this once! The location is perfect for a drink or meal in a private venue right next to Southern Cross Station and Marvel Stadium. The pints were $12-$13 which is cheaper than the increasingly priced drinks I have had lately at other venues. There was sport on TV, relatively friendly service and easy access to free still or sparkling water. My only downside is the lack of affordable food options. They don’t have daily specials and the standard cheap meals were all around the $30 mark. The chips were absolutely amazing though!
Jason TabrettJason Tabrett
00
I'll preface this by saying I'm frequently told I have "cast iron guts" and that I'll "eat anything". That is to say: I'm not what most would call a fussy eater. With that said, I paid $29.90 for a chicken parma which was somehow soggy and overcooked at the same time?.. With a dry and wilted salad and brown overcooked chips. I ate it, of course. I don't like to waste food; or money. Would I order here again? No... I can still tell good from bad with my "cast iron guts" and I can get better bang for buck elsewhere. For example 'The Pub' at Crown is only 3 tram stops from here and do amazing parmas.
Ojii OsoiOjii Osoi
10
Our experience at The Mail Exchange was as wonderful as it usually is. All staff were amazing but In particular the staff who took and delivered our lunch orders and manager who went out of his way to ensure the audio visual was setup perfectly, and even googled for me when I wasn't sure how to set my PowerPoint presentation on loop! Couldn't have been more pleased. There could be a little more variety on the menu, with a few more vegetarian options and snack items, such as soup and toasties, but everyone seemed to enjoy their lunch. Thank you so much!
Jan CoffeyJan Coffey
00
Nearby Attractions Of Mail Exchange Hotel
Crown Melbourne
DFO South Wharf
SEA LIFE Melbourne Aquarium
Spencer Outlet Centre
Flagstaff Gardens
Royal Arcade
JB Hi-Fi - Elizabeth St
Coles Central Melbourne CBD
The Block Arcade
Immigration Museum (Museums Victoria)

Crown Melbourne
4.4
(18K)Click for details

DFO South Wharf
4.3
(8.1K)Click for details

SEA LIFE Melbourne Aquarium
4.2
(7K)Click for details

Spencer Outlet Centre
4.1
(3.4K)Click for details
Nearby Restaurants Of Mail Exchange Hotel
Delhi Rocks
Munich Brauhaus Melbourne
Left Bank Melbourne Restaurant & Cocktail Bar
David's Hotpot
PAIK'S BBQ
Dodee Paidang
Criniti's Southbank
The Hardware Société
Max on Hardware
Vapiano Flinders Lane

Delhi Rocks
4.5
(4.3K)Click for details

Munich Brauhaus Melbourne
4.2
(3.3K)Click for details

Left Bank Melbourne Restaurant & Cocktail Bar
4.4
(2.9K)Click for details

David's Hotpot
4.7
(2.6K)Click for details
Basic Info
Address
688 Bourke St, Melbourne VIC 3000, Australia
Map
Phone
+61 3 9903 6880
Call
Website
mailexchangehotel.com.au
Visit
Reviews
Overview
4.2
(1.5K reviews)
Ratings & Description
Description
Steaks, burgers and seafood dished up in a cosmopolitan pub with a cocktail lounge and a courtyard.
attractions: Crown Melbourne, DFO South Wharf, SEA LIFE Melbourne Aquarium, Spencer Outlet Centre, Flagstaff Gardens, Royal Arcade, JB Hi-Fi - Elizabeth St, Coles Central Melbourne CBD, The Block Arcade, Immigration Museum (Museums Victoria), restaurants: Delhi Rocks, Munich Brauhaus Melbourne, Left Bank Melbourne Restaurant & Cocktail Bar, David's Hotpot, PAIK'S BBQ, Dodee Paidang, Criniti's Southbank, The Hardware Société, Max on Hardware, Vapiano Flinders Lane

- Please manually select your location for better experience