McDonald's Malvern East — Restaurant in Melbourne

I walked into this humble establishment expecting 3 family meals and 2 mcflurries but came out of it with a new love, a new playtoy. Picture this; you're hungry, you haven't eaten all day. What do you do? Hit up the local golden arches. You walk in and see this lovely olive skinned man at the front counter, aching, begging for you to order. You hear his lovely monotone voice and ache on the inside, you have found heaven. After he gives you your order number and receipt, you can't help but stare into those longing eyes, just waiting for him to give you the kiss you've desired for the last 25 seconds. You wait, for what seems like hours, and is hours, to get your order number called out. There is is. "Order 72? 3 family meals and 2 mcflurries". You run up to the counter, and to your delight, see the man you fell in love with 38.2 minutes ago with your order in hand. "We didn't have oreo dust so we gave you M&M's sorry" the man says, as he aggressively touches the back of his head. "It's fine, Manan" you say, observing his hidden name tag. Before you leave, you can't help to jump over the counter and give Manan a kiss, but you can't, you're too fat. You misstep onto the counter and fall, making a huge hole in the Mcdonald's floor. Manan laughs at you, and calls his friends over to see the mess you've made. You're embarassed, ashamed, petrified, and walk away. Now you're in the car writing this, worried about the next time you go to get your daily feast, will Manan laugh at me?

Anyways food was alright, could've been a bit better though. Had a hint of Mongolian baby...

Closest you’ll get to Antarctica in Melbourne. Every time we visit it’s been appalling so we stopped. But purely for the convenience of location and that we hadn’t visited in months, we gave them another go. Cleanliness of the dining room has improved but you feel like you’re in Antarctica with the air cons always pumping at minus 10. Knowing this store is bad for quality we opted to not use the self kiosk and order from the counter as I was ordering the new Wagyu beef burger and for $10 a burger I wanted fresh patties. My patties were not cooked fresh but the temperature was ok but the burger was not worth the money. I asked the team member if they could turn of the air con unit and she said she asked but didn’t know. There was no follow up and In fact it felt colder and stronger by the time we left. Would’ve been warmer in the car! UPDATE: had multiple 1 star experiences since this visit. Managers just simply don’t know how to lead or recover customers here. Left feedback for Licensee through their website and it’s been nearly a week and there’s been no acknowledgement of the feedback. Don’t waste your time...

I ordered two sets (spicy chicken and quatre...) using the touch screen and as soon as I paid, I went to the counter and asked a girl if they could prepare my order without cheese in the burgers. She said: "You are too late to ask for this!" Wow. Paid and asked and it took only 10 seconds. Then somebody (maybe store manager) got involved and had the cheese removed. When the order came out, she gave me two burgers, but one coke. When I asked where the second coke was, she said I ordered only one (!). She looked at the receipt which she was about to throw to the bin and realised that I had ordered two and brought another. After this incident, when I checked my order if everything was there, barbecue sauce was missing. When I asked, she said: "It is down there in the bag. I double checked it, but it was not there. When I told her about it, she said: "You can get another one" Wow! After making sure everything is there, I asked for ketchups and I saw her sigh... Then she took two ketchups and THREW them at my bag while I was reaching out to her to get...