New York Minute — Restaurant in Melbourne

I recently had the pleasure of visiting New York Minute, a local favorite known for its delicious burgers and vibrant atmosphere. While the food undoubtedly lived up to its reputation, it was the exceptional service provided by Amy, who works the counter, that truly made my experience stand out.

From the moment I walked in, I was greeted with a warmth that immediately set the tone for the visit. Amy, standing behind the counter, flashed a genuine smile and offered a welcoming greeting. It’s not every day that you walk into a casual eatery and feel like a guest rather than just a customer, but Amy’s friendly, upbeat demeanor made me feel right at home. She took the time to engage with every patron, asking questions about their preferences and offering helpful suggestions from the menu. Her knowledge of the offerings was impressive, and it was evident she cared about ensuring each guest felt valued.

When it came time to place my order, Amy’s attentiveness was apparent. She patiently listened to my questions and thoughtfully guided me through the menu, making personalized recommendations based on what I was in the mood for. The process felt seamless, and her clear enthusiasm for the food was contagious. I could tell she wasn’t simply going through the motions—she genuinely enjoyed her work and took pride in delivering an exceptional experience for every customer who came to the counter.

As for the food itself, it was everything I hoped for and more. The burger was expertly crafted, with a perfectly cooked patty that was juicy and flavorful. The toppings were fresh and the seasoning was spot on, creating a harmonious balance of flavors with each bite. It’s easy to see why this place has such a loyal following, and the food definitely lived up to the hype.

Amy’s service didn’t stop once the order was placed. As I waited for my meal, she continued to check in on guests, ensuring everyone was satisfied and had everything they needed. Her warmth and attentiveness made the entire dining experience feel personal and special. It’s rare to encounter someone who genuinely elevates the experience simply by being present, and Amy’s ability to make each customer feel seen and appreciated was the highlight of my visit.

In a time when service often feels rushed or impersonal, Amy’s friendly and efficient approach was a refreshing reminder of what great customer service looks like. It’s clear that she takes pride in her role and strives to create a welcoming environment for everyone who walks through the door. I left not only satisfied by the delicious meal but also grateful for the positive, upbeat energy she brought to the experience.

If you’re looking for both fantastic food and outstanding service, I highly recommend visiting New York Minute. And if you’re lucky enough to be greeted by Amy, you’re in for an even more...

We had an amazing experience at New York Minute! I ordered the Rockafella burger, and it was absolutely delicious. The flavors were well-balanced, and each bite was packed with goodness. My husband was equally impressed with his NY burger—definitely one of the best burgers we've had in a while!

Our kids were happy too, enjoying their crispy chicken wings and Fried Chicken Burger. It’s always a plus when everyone in the family leaves with a smile!

The service was outstanding. The staff were friendly and attentive, even coming by our table to make sure everything was perfect. It's these small touches that make dining out so enjoyable.

Highly recommend New York Minute for anyone craving quality burgers and...

I love everything about this place. I was a fan of their burgers at their previous location however their newer menu for this store, changed due to location, foot traffic etc, is even better!

Im not a fan of never ending options, stick with what you do best and that’s what they do here. Burgers are only freaking $9!!!!!!! Onion rings are pretty dope and every single Shake i’ve had so far has been heavenly.

There’s quite a large dine in area with a huge TV but of course take away is popular too due to the area. I can’t recommend these guys enough!

Please support your local businesses- especially ones that are...