Warning...This is going to be a long reading, I never thought Iâd need to write my humble opinion about this âGreek instituteâ !! Iâve been a Nikos cakes customer (not a very regular one but a long time one) since back when it was Called Oakleigh Cakes! Every single time...it didnât matter what I went in for..the experience has been of very high standard, I have also been to the Fairfield store lately since Iâm based in a neighbouring suburb. *Nikos, the owner is a super professional!! (as is the rest of his family these days), NO, Iâm not related or a friend, I might have said hi to him if he ever served me, canât remember. THAâS IT! The older generation would remember him running the Lonsdale st business with his partners , then he moved to Oakleigh and singe handedly started what is known as the Oakleigh Greek precinct today, those days it was Oakleigh cakes and and a handful of other food business across the road in the area we refer to as âOakleighâ today! No competitor business comes close to Nikos freshness and taste! I get that some of you may have not had the best experience but these things can and do happen in any business, A bit of understanding is needed, how many of us are perfect at what we do? Why we expect business to always perform 100% at all times? BUT 1 âreviewsâ to any business it doesnât sound right?!! đ There must be âsomething wrongâ with the âreviewersâ they must belong to one the below types I mention đ
The decision to write all these was made when I read all the 1* reviews about the Fairfield Nikos, Having personal experience in similar business and having seen first hand how people âreviewâ businesses I can clearly see through FAKE reviews I can see the HATERS the JEALUS the IGNORANT people, The WANNABES, and the IRRESPONCIBLE ones, and more so the âreviewsâ written by COMPETITORS! Most of them hide behind FAKE accounts and IDs! To rate a business 1* it must be a complete disgrace and a disaster, I noticed most Nikosâs negative Reviews are 1*!!! Most of these âreviewersâ should be ashamed of themselves, maybe we donât know who they are... but they dođ Iâm guessing all the opposition Businesses in a very big radius ( I mean a radius that goes well past NORTHCOTE and Thornbury) they would have been terrified when they heard that Nikos cakes was opening another store in the area, I donât blame them! So they should, noticed even a Kebab shop owner 2.2 km down Station st thought that Nikosâs prices are âtoo highâ đ Comparing his shop and prices with Nikos cakes đ đ Going through some of these laughable 1* âreviewsâ made me laugh and angry at the same time, most of them are so obvious that there are not based on reality....ITâS REALY SAD to see how some people think and behave đđ Itâs also sad that the wrong people are given the chance to freely and publicly spread their hate and jealousy đ If prices are so important to you...ask before you order.. is it so difficult? If something isnât the way you expected... ask for it to be fixed there and then! Whatâs wrong with you people? Is it easier and more satisfying to not enjoy what you paid for and then get on the phone and write a 1 review? You deserve the 1 review for not speaking up not the shops, think about it peopleđ Some of these laughable âreviewsâ are based on the experience of the table next to them, he overheard that their neighbouring table paid too much for what they gotđź Another was using their âfriendâsâ bad experience to make the âreviewâ more trustworthyđ *All you mad throwers... youâre wasting you time! Itâs too late to slam this âmonsterâ đ
Enough said I thinkđ
PS: If any of you run a hospitality business you will understand what Iâm trying to say here, All others should talk to a friend that does run a hospitality business (or any small business) and then write your reviews đ Wishing everyone all the best during these...
   Read moreIâve been going to Nikos since it opened mainly as I love desserts but management need to seriously think about the wait staff. I just left tonight really annoyed I waited 15mins for a table finally I asked someone who said I had to wait for someone to seat me⊠sorry seating me was too hard for you? So I waited more finally sat down. A group came in 5 mins later & waitress came up asked them if they wanted drinks, saw me noticed me but didnât come back to serve me. Finally a guy came over with glass of water & I said finally someone noticed me, he just looked at me without even an apology. This isnât the first time this has happened. On another occasion I went to order cake & coffee was asked for my table no I said I was going to sit on one of the couches & was told that I couldnât because it was taken. I was horrified no one was sitting there except a little 4-5 year old playing with a car so I asked why I couldnât sit there & so the counter staff called a waiter who was just as shocked that one of the staff members in the cake section wouldnât let me sit there because of a child playing while his family was sitting at a table. Seriously get your act together. Final comment if you let people smoke right outside your doors donât open it all up for it to come inside Iâve heard so many complaints from people sitting next to meâŠ. No people donât want to smell cigars or cigarettes while dining if they are non smokers. The service is rubbish & I have mentioned to a manager a couple of months ago who promised it wonât happen next time as if he was going to remember us & do something about it. Yet itâs like disorganised chaos, the blinkers are on & staff can pass you ten times & not take your order but the person next to you who walked in last is served. Really annoyed & disgruntled this happens repeatedly. The worst was being told I could sit down cos of a child playing on the couch. I was willing to forget that incident but now itâs a joke the service is worse each time but I guess management donât care itâs always busy who cares if you lose customers right ? Customers...
   Read moreI rarely give a full five-star rating across the boardânot because places donât deserve it, but because I believe in honest reviews. That said, this cafĂ© came close.
I visited for a meeting and we sat in the far back right-hand corner. The service was prompt, and the air-conditioning was working wellâalways a plus when escaping the heat.
We ordered coffee, and two of the ladies I was meeting indulged in what looked like an absolutely delicious carrot cake. I was watching my calories, so I stuck with just the coffee, but based on their reactions, the cake was definitely a winner.
Now, the coffeeârich, strong, and with a perfect bite. It was darker than the usual flat white, likely because I ordered a large, which I assume meant a double shot. Personally, I loved it. Exactly what I needed to kick-start my morning.
One thing that stood out was that our server wasnât particularly chatty, which made the interaction feel a little distant. It did cross my mind whether it was related to how Iâm perceived, being intersex female and often assumed to be transgender. That moment of discomfort passed, and Iâd like to think it wasnât intentionalâbut if it was, Iâd gently remind staff that professionalism means setting personal biases aside.
Aside from that, the atmosphere was relaxed yet lively, with just the right level of busyness for a late Tuesday morning. The layout is well thought outâtables are spaced generously, so even if the cafĂ© were full, it wouldnât feel overcrowded. There were about 20 other customers, and conversations flowed easily without feeling like we were competing with background noise.
Iâll definitely be back and will continue to use this spot for meetings. My only wish? That theyâd bring back the outdoor tables across the street like they used to. It was a lovely touch that added...
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