Pho Huong Viet 3 — Restaurant in Melbourne

My experience at Pho Huong Viet 3 in Carnegie was less than satisfactory. Upon arrival, my dining companion and I requested a table for two and placed an order for a large bowl of beef pho and a large prawn salad as we were going to share. We asked for an extra bowl and plate so we could share the main dishes, but were instead brought two small rice bowls that could barely hold a spoonful of food. When we requested a larger bowl, we were told that they were reserved for other customers.

It is worth mentioning that during our time at the restaurant, only one other couple came to dine and three other tables left. Given the lack of customers, we were surprised by the staff's refusal to accommodate our request for a simple, extra bowl. In our opinion, providing good customer service and a positive dining experience should be just as important as serving delicious food. As a result of this negative experience, we will not be returning to Pho Huong Viet 3...

I went here today and I got very bad experience here... I ordered food and I was waiting for my food. But suddenly I listened to the sound of clipping nails..... she was clipping her nails in the kitchen it was quite near stove... she was against to the stove but it was still near all of the condiments ... she is talking to all of the people in the kitchen. It seemed very normal and nobody said something to her.. and she severed my noodles with the hands... I can not imagine this place’s food can be good with this condition. Even the other server’s attitude was bad. They didn’t really answer my question. I didn’t say anything to them because I went there with my friend so I didn’t want her to feel bad from it. If I was there alone, I would say to them ‘it shouldn’t be like this’ please be aware of all the services and your environment. You guys are making food and serving them to the customers. Please do something you can be...

I have never experienced such bad customer service in my life. The girls were rude and so disrespectful. When my son and I walked in the girl pointed at the table, dumped the menu and walked away. We waited quite a while and no one came so I called over a guy. He took our order without a notepad. When they served us I asked the girl is that a large bowl? She stared down at me and rudely replied “you said medium”. I was shocked by her reply that was I was speechless. What I should have said is that “you didn’t take my order how did you know what I said?” Food was average nothing to rave about. When I went to pay with my Amex my card declined. The three girls started giggling and shaking their heads. In Vietnamese said “she doesn’t have money”. I asked them do you take Amex? They ignored me twice then one said no! Honestly, no one should be...