Sanctuary & Co — Restaurant in Melbourne

Sanctuary and Co. is an absolute gem in the heart of Hawthorn! From the moment you step in, you're greeted with a warm and inviting atmosphere that makes you feel right at home.

One of the standout features of this café is their thoughtful outdoor pet-friendly area. It's clear that they have put a lot of effort into making it a comfortable and enjoyable space for both pets and their owners. The area is beautifully designed with cozy seating, plenty of shade, and even water bowls for the furry friends. It's the perfect spot to relax and enjoy a cup of coffee while your pet lounges happily by your side.

The customer service at Sanctuary and Co. is exceptional. The staff are incredibly friendly and attentive, always going the extra mile to ensure you have a wonderful experience. Whether it's recommending a new menu item or simply checking in to see how you're doing, their genuine care and hospitality shine through.

Speaking of the menu, it's absolutely delightful! The selection is delicate with Japanese influences and caters to a variety of tastes and dietary preferences. From their rich and aromatic coffees to their savory dishes, every item is crafted with care and attention to detail.

Overall, Sanctuary and Co. is a must-visit café that combines thoughtful touches, outstanding customer service, and a delightful menu to create an unforgettable experience. Highly...

Great food, great atmosphere, and an even greater team on deck!

Was in the Hawthorn area looking for some lunch. I saw the amazing reviews and thought to pop in! Such a great variety on the menu. I ordered an oat iced coffee without cream or ice cream, and for food I had the Nourish Bowl with Smoked Salmon - everything was very fresh and tasted amazing. That goat cheese added that perfect saltiness in the dish and the honey lemon dressing was a amazingly balanced between sour of the citrus, and sweetness of the honey.

I also ordered a brownie for takeaway so total for my entire order was $43 approx.

Service was great. Really quick, kind, and attentive. Lots of people popped in for take aways and lots were also seated outside. I came in on a weekday noon so not too bad inside, but imagine on weekends this place would be packed! Inside they have about 4-5 tables good for 2 people. I didn’t go outside to see the seating but they seemed to have more spaces there as some groups also popped in for a meal.

I enjoyed my experience here and will be back with some mates next time!!! I need to try the bao buns and the shokupan...

Food was served super slow. I did not visit at the peak time, and ordered smash avocado with beacon on the side. Except the beacon, others were all toast heat up then cut and done. Even dishes like this, it still took them 40 minutes to prepare. The coffee was burnt. The bread was as dry as a hard rock. My Partner ordered egg benedict and he can taste the fried beacon(my side dish) from his potato rosti. About the Service, after finished the coffee, Im sure the waitress saw the empty cup But she still walked pass by(her hand was empty). Not asking if clean it off the table or if we want more coffee. The crowded feeling of this restaurant is simply cos they don't have enough room to host a normal customer volume given the suburb, definitely not cos they...