Shanikas Berwick — Restaurant in Melbourne

It’s hard to fault the rating. Food was outstandingly delicious, the service precise and timely & an engaging atmosphere. So, let’s break it down….

Atmosphere: * It’s a first-date worthy place, with so many patrons it can get a little noisy which can help relax the tension. It’s great for birthdays, special occasions, and friends to enjoy a little fancier dinner than the local pub grub. Lighting is warm, with well-placed, level staging to separate the guests; also has a nicely heated outdoor area out the front. The vibe is lively, extremely well presented and feels classy but homely at the same time. Very clean presentation from the representatives to the cutlery. Extremely, Well done.

Customer Service: * Our customer service was incredibly efficient! We were greeted well, fresh water provided as we were shown our seats and menus already prepared for our arrival on our table waiting. When our other guest arrived, within about 3 minutes, we were asked for our drinks (again delivered swiftly) as were allowed to chat for about 5 minutes before being offered our order. Entree was served within 7 minutes, within Dinner under 10 minutes following that. Amazingly, when finished, the plate was bussed within about a minute of finishing, again exceptional. The experience was flawless. Excellent work.

Food: * The 5-star reputation really does speak for itself. The food was delicious, came with the options of fresh Parmesan and while the portions may look small in the picture, they are not. Order: Ovest, 2 x Beef Ragu, Homemade Cheville Gnocchi (ent. Garlic Bread) Ovest: The Lamb was so flavourful, the Moroccan seasoning which elevated through the entire dish were excellent, not to mention the large cut mushrooms, outstanding freshly made pasta and that nice selection of snow peas with herbs to brighten the freshness. Beef Ragu: Again, flavourful with a hearty winter felt flavour with melt in your mouth cooked beef, a rich tomato sauce and that homemade pasta cooked perfectly. Gnocchi: Was told was excellent, the only downside was the serving size, in this case, was a little small (compared to the others), but was delicious, nonetheless.

Overall: * This was an excellent experience if you want to have an engaging, special night out with the people you care about. It is a little pricey for your average night out, but the food & service that comes with it reassures you that the price you paid for the whole experience is entirely worth the occasion. Thank you so much...

I took my girlfriend here on the 20th April and cannot have been been a better experience. We were politely greeted upon entry and taken upstairs to our table. We then had the pleasure of having Sam (the very tall fellow) wait for our table. Sam was super friendly and polite the whole night, making sure our water was topped up and making sure we were okay for drinks. My girlfriend ordered the beef cheeks and I ordered the eye fillet. My steak was cooked to perfection and all the veggies were delicious. My girlfriend had a hiccup with her meal and upon raising it with Sam, he apologised and got it sent straight back to be fixed up. We then had the pleasure of meeting Nigel who I believe is a manager or owner and tell you what, does that man know how to run a business. He apologised and offered to take my steak back too so it didn't get cold. I respectfully declined as things like this happen and it was not a major deal but the effort everyone went to and the care they showed was much appreciated. Nigel organised a couple of small entrees to be sent to our table while we waited for my partners meal to return and they were absolutely delicious. Once my girlfriends meal returned, it was piping hot and delicious. For me, the way all the team handled the situation was outstanding and I have yet to ever witness professional service like that anywhere. Nigel, it is no wonder why the place is packed all the time. I will not even hesitate to book again and look forward to our next visit....

First Impressions I recently visited Shanikas Berwick and decided to try something new, ordering the Beef Cheeks—a dish I hadn’t experienced before.

The Dining Experience Food Quality: The Beef Cheeks were exceptionally nice—tender, flavorful, and cooked perfectly. The meal was memorable for its taste and texture.

Portion Size: The portions were generous and well-proportioned, leaving me satisfied without being overwhelmed.

Service: The staff were very professional, polite, and friendly. Their attentive and welcoming manner added to the positive dining experience.

Atmosphere: While the ambiance was inviting and comfortable, one downside was the noise level. It was very loud in the restaurant, to the point that you had to raise your voice to have a conversation. This made it a bit challenging to fully relax or enjoy a quieter meal.

Who Should Dine Here? Anyone looking for quality food in Berwick.

Fine diners who appreciate beautifully presented dishes and attentive service.

Groups or gatherings that don’t mind a lively—and sometimes noisy—setting.

Recommendation I definitely recommend trying the Beef Cheeks if you’re after something different and delicious. Shanikas Berwick offers great food, top-notch service, and a vibrant atmosphere. If you prefer a quieter dining experience, however, you may want to consider the noise level when planning your visit. Overall, it’s still a solid spot for a satisfying meal in the area.

I enjoyed it and...