I would also like to share my experience with you, about your Greensborough store. As you are aware, I am a regular customer to some of your outlets. Yesterday, I had gone to the one located at Greensborough and was served by a very rude and grumpy staff. He was wearing glasses and more big built. As it was nearing their closing time, I had asked if the Sushis were 6 for $10. I know this place so well as I go there often. I was denied my request rudely. I don't seem to see why some staff give discounts and the others do not. It is very inconsistent. As I approached the counter again, this time I was served by a lady. I was uncertain if I was charged correctly. I went back to clarify. Once I had clarified my doubts and admitted I was in the wrong. She and the man started speaking in Mandarin in a very unhappy way. How rude is that to speak in their...
Read moreLast Saturday the 7th of October, my mother brought home Sushi. While I was eating the "Cooked Tuna Sushi" I noticed I was chewing something weird. At first I thought it was the cucumber but then I pulled out what I thought was cucumber and instead pulled out this thick plastic?!
It’s taken me a week to decide to write this review because accidents do happen but this is a massive accident that should never happen! No excuses for leaving plastic in food.
Please pay attention when preparing food. This could have gone so much worse if someone...
Read moreMenulogged a large lunch order. Store gave our order to the wrong driver and we inplace received order for someone else. contacted the store to explain with no resolution and zero ownership and apology of THEIR mistake but to only contact menulog for complaints, so now left with 15 staff members with no lunch. Second time this place has mucked our order up. Will not be ordering from here again. Sushi hub as a brand is fantastic. But this store is beyond unprofessional with service and rude. Do not offer delivery if you are unable to cater for...
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