Pusey's Puffs — Restaurant in Nedlands

Horrendous customer service!

Ordered the sponge cake a few times and generally no issues however the last time I ordered in Nov 2020, top half of cake smelled like pies/sausage rolls. This was eaten straight after collection and was not put together with other food. Thought I'll give it another go this time so called to place an order. After taking my order, I briefly mentioned my last experience as feedback to her nicely however I was asked why am I ordering again so I told her that the previous times were good, and it was just the last order so just wanted to let them know as feedback. She then abruptly told me they would never put the cakes with other food, accused me of putting the cake with other smelly foods and that they can't make the cake I just "ordered", then hung up.

What a...

Found this place years ago through my daughter. They make the most heavenly sponge cakes and sponge puffs. "Melt in your mouth","fluffy as a cloud"," inhale only", "no need to chew". Some of the coments from friends and family. "And where did you buy them". I'm a cake maker and I adore Pusseys puffs. Should be on everyone's...

Very nice lady out front, at first i thought it was quite expensive for just a box of puffs, but i found they were incredibly sweet, light and fluffy. Every dollar well spent, instant service,...