Bollywood Tadka- Indian Restaurant In Tamworth — Restaurant in New South Wales

This was our second visit for the lunch special. The first time, the food was excellent.

During our second visit, we were neither informed that drinks (canned beverages) were already included in the Sunday special, nor was it mentioned in the Sunday special menu on Facebook or in the restaurant menu. We had also ordered lassis separately. When we inquired about swapping the canned drinks for lassis and paying the difference, we received a curt refusal. The owner, who was busy seating another customer, did not acknowledge or apologize for the confusion.

Furthermore, the food quality was disappointing this time. The inconsistency in food quality and poor customer service are concerning. While the restaurant may have gained a small financial advantage from the drinks misunderstanding, it has likely lost several customers as a result.

We kindly request that the owner and staff take this feedback constructively and work on improving customer service and maintaining consistent food quality.

All the best.

By the way, we paid the full amount last time and were not...

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