Mal's seafood kitchen — Restaurant in New South Wales

If I could give this place negative stars, I would. Honestly, I’ve had more respect shown to me by a seagull stealing chips straight out of my hands than what my aunt experienced here.

So, picture this.. my poor aunt orders a chicken burger, expecting something edible. What does she get? A completely raw chicken fillet. Not rare. Not underdone. We’re talking straight out of the packet, still clucking raw. This bird was fresher than half the poultry section at Woolies. It was like the chef waved it near the grill and went, “Yeah, that’ll do.” Naturally, my aunt goes back because who actually enjoys a side of salmonella with their dinner lunch? and instead of an apology, the owner basically auditioned for Gordon Ramsay’s “Worst Restaurant Owner Ever.” He told her to “calm down” because nothing says great customer service like gaslighting someone who just nearly ate raw chicken. Then he goes, “it happens.” Oh, I’m sorry, does food poisoning just happen here daily? Is that your slogan? “Welcome, it happens.” As if that wasn’t enough, he then snatched the burger out of her hands like a toddler who didn’t want to share their toys. My aunt had to ask THREE times for a refund, and when he finally caved, he literally threw the money at her. I mean, wow. Michelin star behaviour right there. Someone get this man an award for “Most Chaotic Service 2025.”

Meanwhile, I tried to be brave and ordered the so-called “Beach Burger.” Let me tell you, if that was a beach, it was one where the council had closed it due to sewage overflow. The bun was soggy like it had been left out in the rain, the cheese was this sad, rubbery slice that looked like it was actively trying to escape the burger, and the whole thing collapsed in my hands before I even got a bite in. Eating it made me feel like I was starring in my own personal episode of “I Shouldn’t Be Alive.” The chips? Oh, you mean the limp, soggy potato strips that tasted like they’d been fried in regret and old oil? Yeah, those. Even the seagulls wouldn’t touch them, and that says something. Overall, the food was inedible, the service was offensive, and the vibe was “abandoned petrol station café from the 80s.” Save yourself the pain, the food poisoning, and the trauma. I wouldn’t recommend this place to my worst enemy although if I ever do have a worst enemy, I’ll be sure to buy them a...

I've ordered through uber fish and chips with two drinks. First it took them more than hour to get the delivery, which I understand they are busy, but then I checked that they sent me only one drink. I called them and told them what happened and the uber driver was still waiting with me. First the manager told me she's certain that she put two cans and when the driver told her she gave him one she told me I ordered one. 😳😳😳 Once I checked the receipt I told her the receipt shows I've ordered two. She told me she's going to send me another one. Which is understandable till now. After two minutes she called back to say she can't send me the drink 🤦🏻‍♂️🤦🏻‍♂️, she's worried to pay couple of dollars extra . I don't want the money maybe she'll get...

Food was ok but took 40 minutes to cook rather than the 15 minutes we were originally told. I'll put this down to the fact that we went there at what seemed to be the busiest time of the day with at least half a dozen other customers waiting for their orders. Barra was nice and chips were OK but just a bit too heavy on the salt for my taste. Order was two prawn cutlets short as I ordered three and only got the one. Prawn cutlets and salt and pepper squid was too small and not worth the money. I would consider going there again but would choose a different time of the day, be more selective with what I order and would say no salt rather than lightly salted. The hamburgers being cooked looked good so that might be on my dinner...