Hi Very disappointing experience here again. Staff don’t greet customers - in fact they seem annoyed that people are even coming into the store. There are no menus anywhere, which makes ordering tricky, and the girl ‘serving’ didn’t know the name of any of the pizzas and wasn’t very helpful. She eventually found a scrappy menu out the back somewhere, but wasn’t happy that she had to go and look. I was able to bring up the online menu while she was looking, something I should have done before I came in to order. In the end the serving girl was looking like I was keeping her from something so I just ordered 2 pepperoni pizzas. The order/wait-time tv wasn’t on (or possibly not working?), so there’s no indication of how long your order would be. The 2 pizzas we received looked very ordinary, and we were pretty nervous eating them after seeing the ‘care’ staff take with everything, but aside from being a bit burnt and very oily they were okay. Staff training and better store management needed.
And having just read some of the other reviews, and the owner’s response to the same, I really don’t expect anything to improve...
Read moreThis is a review for Domino's Corporate. After ordering and paying for pizza on the app for a children's party on the weekend, the party was cancelled (the next day after ordering) due to covid concerns and responsible adulting. I tried to call to cancel my pizza order but the store was closed. I tried to cancel through the app but it gave me a feedback number that went through to a message service. I tried FB messenger and chatted with Erica, she informed me that "we don't have a way to make changes on your order on our end. You will have to call the store to have this canceled. Thanks, Erica" I told her that the store was closed and that I wanted to cancel the order now so I don't have to deal with it later. But no. The simplest of things, made difficult. Thanks Domino's corporate. Easy to order, difficult to cancel. We are living in crazy times, lots happening everywhere for everyone. Please make it easier for your wonderful staff to do the things that...
Read moreOrder was 20 mins late, but i don't blame the driver. Ordered a half/half pizza with some addons but only got two of them and on the wrong side as well. Changed sauce to BBQ but there was no sauce on pizza. Pizza obviously had been sitting for a while, stone cold in middle. Honestly looked like they had just taken one of the halves from an older pizza. Ordered two sides as well, 4 churros which had obviously been reheated, not at all fresh. Other side was 15 chicken meatballs, only fresh thing and honestly the only thing we ate. Neither came with the dipping sauce stated on order. If we hadn't already ate the meatballs I would have called to ask for a replacement or refund, however I don't trust I would've gotten one in any case. Will not be ordering from here again, this is not the first or the worst disappointment this...
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